Such sweet and kind staff. They missed checking me in when I was checking in my minor child, and when the error was noticed, they did everything to get me in and checked swiftly with MULTIPLE apologies. I wasn't bothered by the oversight, yet they remained apologetic throughout my appointment. Dr Eckhardt has been so upfront with my eyes - even suggesting I can use cheaters, even though I've had prescription for years, which is fabulous with costs of glasses. They will ALWAYS have my business while I am here in the QC area! Great staff - just sorry I only see them once every 2 years ;-)