Yes she is very interested & caring

Awesome experience!

Staff was very friendly and great customer service. Filling out paperwork was a quick breeze for a new patient. Doctor was professional and informative.Con: The only thing negative I could say that they could of gave me a heads up that my eyes were very dilated. So I was having trouble seeing and driving over the bridge

The only place our family goes to for the best eye care in the Quad Cities area. They even have several sites so they are easily accessible to many communities.Dr. Hansel was wonderful in explaining what my concern was and had me come back in for a re-check.Best customer care. Wouldn't go anywhere else.

I arrived 15 minutes prior to my scheduled appointment time. The doctor's assistant was calling for me before I had a chance to sit down. Eye exam, dilation and wait time went by with the same efficiency. I met with Dr. Eckhardt and discussed the symptoms we have been tracking for 10 years. She clearly explained that I need a new prescription for my glasses, the symptoms we have been tracking had not changed for the worse and we discussed new issues with eyes for a person my age. This was a prime example of paying close attention to a customer's need for efficient use of time and clear, concise communication. ESA is, by far, the best group in our regional area in my opinion and I would highly recommend them. John Arnold