We brought our 3 year old son in for a routine eye exam and a few other concerns. All concerns were addressed and we had a wonderful experience.The only complaint we have is that NONE of the 5 different people we interacted with from check in, to being seen, to check out introduced themselves to us. I had to read nametags to figure out who we were talking to. I was really surprised when not even the doctor told us his name. Of course we knew his name from when we scheduled the appointment but it adds a level of confidence and is common courtesy to introduce yourself before doing an exam, especially on a child.While this was a slight annoyance, I still feel this office and the provider we saw (Dr. Frederick) deserve a 5 star rating for the quality of care, and the level of patience they provided in dealing with a 3 year old that didn't really want to be there.