They were able to get us in when Bard Optical was not. Thats because our eye doctor transferred from Bard Optical to Eye Surgeons Associates. We were still able to purchase Viviens glasses at Bard Optical, and she saw the same eye doctor she had been seeing for years. My appointment is coming up soon, but I believe its with a different eye doctor. Im just happy to have an opportunity to have my eyes checked. The floaters are driving me nuts.