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Lauren Tanner Cloward
Via
Google My Business
- Fannin Location
9 years ago
Horrible experience. I made an appointment for a simple contact prescription- I didn't even need to change my prescription, I just needed a valid prescription to order more contacts. I arrived early, filled out my new patient paperwork and waited an hour. A tech finally called me back and did the standard tests but then informed me that the doctor would have to redo all the tests just to make sure. Then I waited ANOTHER hour. I should have walked out. What is the point of having an appointment if you have to wait two hours? When I finally saw the doctor, I was fuming and she lightheartedly apologized for being late. It was very disrespectful. I don't care who you are or if you are a doctor with a tight schedule, my time is just as valuable as yours. Also, she changed the type of contact brand I had been using for the last 6 years without my knowledge (probably because they are more expensive) and I went home having lost 3 hours of my time and having to deal with contacts that I hated. Terrible experience. If you want a simple exam, DO NOT go here.
Lauren Tanner Cloward
Via
Google My Business
- Houston Medical Center
9 years ago
Horrible experience. I made an appointment for a simple contact prescription- I didn't even need to change my prescription, I just needed a valid prescription to order more contacts. I arrived early, filled out my new patient paperwork and waited an hour. A tech finally called me back and did the standard tests but then informed me that the doctor would have to redo all the tests just to make sure. Then I waited ANOTHER hour. I should have walked out. What is the point of having an appointment if you have to wait two hours? When I finally saw the doctor, I was fuming and she lightheartedly apologized for being late. It was very disrespectful. I don't care who you are or if you are a doctor with a tight schedule, my time is just as valuable as yours. Also, she changed the type of contact brand I had been using for the last 6 years without my knowledge (probably because they are more expensive) and I went home having lost 3 hours of my time and having to deal with contacts that I hated. Terrible experience. If you want a simple exam, DO NOT go here.
Lauren C.
Via
Yelp
- Houston Medical Center
9 years ago
Horrible experience. I made an appointment for a simple contact prescription- I didn't even need to change my prescription, I just needed a valid prescription to order more contacts. I arrived early, filled out my new patient paperwork and waited an hour. A tech finally called me back and did the standard tests but then informed me that the doctor would have to redo all the tests just to make sure. Then I waited ANOTHER hour. I should have walked out. What is the point of having an appointment if you have to wait two hours? When I finally saw the doctor, I was fuming and she lightheartedly apologized for being late. It was very disrespectful. I don't care who you are or if you are a doctor with a tight schedule, my time is just as valuable as yours. Also, she changed the type of contact brand I had been using for the last 6 years without my knowledge (probably because they are more expensive) and I went home having lost 3 hours of my time and having to deal with contacts that I hated. Terrible experience. If you want a simple exam, DO NOT go here.
Email Yv (Emaily)
Via
Google My Business
- Katy Location
9 years ago
Sean O.
Via
Yelp
- The Woodlands Location
9 years ago
I visited this location three times and waited an average of 45 minutes before seeing anyone, even though the office never appeared busy. My second visit was to have a skin tag removed from my eyelid and, even though that was the explicit purpose for the visit, I was told they wouldn't be able to perform the procedure that day because they didn't have the necessary tools. When I did have the procedure done on my third visit, it was performed in a tiny alcove rather than an actual room and some random individual watched. Their work may be satisfactory but they display a lack of regard for their patients that will prevent me from ever returning.
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