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soren skov
Via
Google My Business
- Humble - S. Memorial
8 years ago
more disorganized and ameturis non customers friendly incompetent staff you need to look far to find.I am done with this facility
Abdulrahman Almuaybid
Via
Google My Business
- Houston Medical Center
8 years ago
Abdulrahman Almuaybid
Via
Google My Business
- Fannin Location
8 years ago
La Shawn Harrison
Via
Facebook
- South Austin Location
8 years ago
La Shawn H.
Via
Yelp
- North Austin Location
8 years ago
If I could give them less than one star I would. I made an appointment with this doctor because my regular doctor is booked well into 2016. The nightmare began with a non-working elevator. (A TDLR non-compliance issue.) Then I arrived at the front desk where the receptionist was practically screaming. She really needs to lay off the caffeine or the bath salts. I couldn't tell which one. Not only was she over the top loud, she didn't have my insurance information correct and tried to charge me $120 more. It wasn't until I told her that I would walk out that she cut her scam and agreed to the normal materials fee authorized by my insurance. Then the technician couldn't get my persciption straight when fitting my contacts and finally, I had to instruct the physician on how to write my perscription. If I have to tell you how to do your job, one of us in the equation is no longer necessary. Do the math. After I secured my perscriptions in hand, I walked down the stairs, went straight to my car, called my doctor, and made an appointment for December 2016. I didn't want to take any chances on this happening again. Avoid Mann Eye Institute and Laser Center in Austin, Texas at all costs.
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