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fernando detrinidad
Via
Google My Business
- Katy Location
9 days ago
The staff and Dr. that I ended up seeing were very courtegous and friendly. The reason that I didn't give them a 5 star is because I had an appointment with Dr. Brian Wright and I ended up seeing a different Dr. and I had no saying on that matter. At least, I should have gotten a call letting me know about Dr. Wright's avaiability, to make my own decision to cancel the appointment or not.
Patricia Guzman
Via
Google My Business
- Humble - S. Memorial
29 days ago
Mayling Rondon
Via
Google My Business
- Copperfield Location
1 month ago
(Translated by Google) The attention of the doctor and the assistant was acceptable, however, the attention when registering was not very friendly and quality, especially with the Latin people who spoke little English, it seemed that they were going to ask and not pay, very sad treatment, I do not think I would return to this place(Original)La atencion del medico y la asistente fue aceptable sin embargo la atencion al registrarse poco amable y calidad en especial con las personas latinas que hablamos poco ingles parece que fuera a pedir y no a pagar trato muy triste no creo volvera a este sitio
Rich K.
Via
Yelp
- South Austin Location
1 month ago
I had cataract monovision surgery performed on both eyes at the end of 2023. The right eye with distance vision is great. The left eye was done for close up vision Nov 29. To be able to actually read close up (which was not a problem pre surgery), I now need a pair of magnifying glasses because the prescription used was apparently incorrect. On my checkups at the Tomball office I was offered no reason why the close up was bad but to just use more eye drops. Makes sense, right? The surgery place was great but I believe the optometrist at the Tomball store was the fly in the ointment. There was never a lot of concern. If I had it to do over, I'd go to an independent optometrist for a second opinion.
connie rapier
Via
Google My Business
- Tomball Location
1 month ago
unfortunately, i cannot give this office a 5-star rating. Dr. was awesome and very informative, staff was great.... when i was there. The 3 stars comes AFTER i left. Dr prescribed me some drops and the front staff had said that once i got home i could call and give them my Pharmacy info. When i called, the receptionist Haven who answered the phone said there was no Rx, I asked if i was calling the Tomball facility because the TWO front office receptionist at the office when i was there KNEW about my RX and had said i could call in with my info and now no one knows anything about it, and she said yes it was the tomball location i was calling, and that only AFTER i had given my pharmacy info would my Rx be sent in, gave my info, no Rx at the end of day. 2 days later still no Rx at my pharmacy, and no i didn't go in the morning i went to my pharmacy at 6 PM to give the office time to send it in. was impressed at first, but now im more disappointed.
