Mann Eye Institute

5.0

16158 reviews

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Markus H. Via Yelp - South Austin Location

8 years ago

I have to say that Im disappointed with the results of my wifes Lasik surgery, especially when you consider the cost.brbrShe had her Lasik surgery done 3 1/2 years ago and started experiencing problems with her vision around a year ago (had a baby, so just didnt have the opportunity to get another exam done). We recently visited our optometrist and it turns out she now needs glasses again.brbrI myself had Lasik done 10 years ago (not from Mann Eye) and my vision has remained perfect, and I paid about half the cost of what Mann Eye charges. I called Mann Eye to see what they could do and wed be looking at paying another $1,500 per eye for a refinement.brbrI expected wed have to pay a fee for a refinement but thats completely crazy for what amounts to a few hours worth of work.brbrUPDATE: I upgraded this to 2 stars because a representative from Mann Eye reached out to me (almost immediately) to address some of my concerns. I definitely appreciate the fast response and they are willing to work with me on the costs as well as doing a free eye exam to re-diagnose my wife. I will update again when theres progress.brbrUPDATE: True to their word, Mann Eye took good care of us and offered us a great discount for a corrective procedure. They explained thoroughly why my wifes eyesite had degraded and I feel that we are partially to blame because we didnt act sooner when the problems first surfaced. Whatever the case, Im pleased with the follow-up and that they were able to work something out with us.

Mynda Morton Via Google Business Profile - Pearland Location

8 years ago

Great service and staff and service! Would definitely recommend this location to anyone!

Mynda Morton Via Google Business Profile - Baytown Location

8 years ago

Great service, staff and they were able to accommodate my needs in order to get my glasses finished that day since we lived out of town!

Darryl Fitzgerald Via Google Business Profile - Pearland Location

8 years ago

Ive been to Mann Eye 2 a couple of times and continue to come back because the staff is so nice..The doctor was thorough and patient with me and even asked if I was interested in a procedure that I had not yet brought up to her. Avery, out front, helped me pick out glasses that would fit my face and which were different from the style I already wear. I would have never chosen them because I usually go for a certain style but I asked for help picking out something that would work for me and he came through. Thanks, Mann Eye 2

Jennifer Hufstedler Via Google Business Profile - Pearland Location

8 years ago

Staff are all very helpful. It was a relaxing appointment and they do not rush you. Dr. Karen was very thorough and listened to my symptoms. Have taken my whole family here for eye check-ups.