Mann Eye Institute

4.7

11671 reviews

10392

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Ruby Hughes Via Facebook - South Austin Location

6 years ago

Had Lasix done several weeks ago at Mann Eye Institute. The best customer. Everyone was friendly and helpful and answered all questions asked. Ruby

Jonathon Herrera Via Facebook - South Austin Location

6 years ago

I had terrible vision that caused me to wear glasses or contacts for years. After hearing from a friend that they were considering LASIK, I did some research and quickly came to the conclusion that Mann Eye Institute would be the best choice for me. The initial consultation went well and all my questions were answered. Within a week, I had the surgery and to my amazement I went from someone who had 20/200 vision (that was my GOOD eye before) to someone with great vision! Everything was painless and my eyes have never been dry. At night I will see "halos", but it does not impede me from driving. The entire staff was friendly, welcoming, and helped make the process smooth. I recommend this location (Austin - Barton Creek location) to anyone who needs eye surgery!

Jonny Cummock Via Facebook - South Austin Location

6 years ago

LASIK corrective eye surgery at the Mann Eye Institute has given me back my vision. The morning after my first LASIK surgery on the lazy eye 8 years ago, after I woke up and everything was clear, all I could think about was that song, "I can see clearly now, the rain is gone." The quality of their work is more than evident when I say that after the success of the first LASIK procedure, my mother, father, and wife have all had LASIK done here. Less than 6 months ago I had LASIK performed on the eye not previously operated on. That I would trust the vision of my entire family with them speaks to the quality of their work. I have a newborn, and if she ever has eye problems, there's no other place I'd trust more to take care of her than the Mann Eye Institute. It's not the "cheapest" price you'll find, but you NEVER want to go to cheap on eye surgery. It's a fair price and worth every penny for honestly one of the highest quality and most successful eye surgery centers in the nation.

Mark E. Via Yelp - South Austin Location

6 years ago

Not a great first experience. 2.5 hours for an initial exam and consultation. Lots of waiting, multiple times for each portion of the visit, even though there was never more than two other patients in the waiting room. The office was in disarray, and they tried to do part of my exam in the waiting room! At the end, when I had to ask twice for my exam results, I was told their printer isn't working, and they'd mail them. On the plus side, the doctor seemed very knowledgeable and took his time going over options. I may very well have a procedure done there in spite of a less than stellar first impression. Oh, one other thing: I got an email from them asking to take a survey to give them feedback. It then takes you to a simple question: would you recommend us to a friend? If you answer yes it takes you to public review sites, if no it asks you to tell them directly what they can improve. My fear is that's why they have such high reviews... Also, the last person they had me wait in the waiting room to see was their money guy. He straight up lied to me about how much they usually charge for the procedure we were discussing. He said they were offering me a discounted promotional price but the price being offered was the same as their normal rate that at least two other people paid for their procedures at vastly different times. And no cash discount vs. their 18 month no interest financing since it was a promotional rate (which doesn't make sense anyway.) Update: It's been almost two weeks since my visit and I still haven't received the test results they promised to mail so I felt compelled to knock off another star (from 3 to 2). When I called in to inquire, the operator sent me to someone's voicemail. In addition, I'm no longer convinced the doctor gave good advice. He gave me a couple of contacts to try out to approximate what LASIK or raindrop lense insertion would be like. I can only read/see marginally better than without the contact. I've decided to get a 2nd opinion elsewhere.