Mann Eye Institute

4.7

11608 reviews

10335

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Patricia Billi Via Google My Business - Katy Location

3 years ago

Valarie Lyles Via Google My Business - Cleveland Office

3 years ago

I have been using this location for eye services for almost 5 years. On my most recent visit, we arrived before our appointment time and complied with all new regulations and requirements. Mandatory hand washing as soon as we stepped inside door, face masks the entire time, and temperature checks. It was a bit disheartening that the doctor was not complying and following guidelines, and moved freely within office without a face mask. We were escorted to a room 20 minutes after our appointment time. Once preliminary information and visit tests were done we waited again. After 40 minutes in the office I stepped out to ask how far behind the doctor was running with appointments. I heard the doctor in the next room with another patient that arrived after us. I was treated like I had asked an absurd question, and told she would be there shortly. I explained we had another appointment to make and needed to leave within 15 minutes, I did not think a routine eye appointment, with no problems or complications, that was scheduled first thing in the morning which we had arrived in time for would take this long.It was rationalized that the staff did not know I had other appointments today. Upon completion of our appointment and checking out, 2 other patients who had arrived after us were already checking out and leaving as well. Please respect your customers time also, my latest experience has me wondering if it is time to move our eye care to another facility.

otunba Via Google My Business - Fannin Location

3 years ago

otunba Via Google My Business - Houston Medical Center

3 years ago

Anonymous Via Yelp - South Austin Location

3 years ago

Had two cataracts removed by Dr Tremblay that takes time to listen, explain options with excellent results. The staff in both offices are courteous and thorough in performing dionostic test. I now have 20/20 vision again with better resolution than I remember previously. Very happy with entire experience resolving my eye problems.