Mann Eye Institute
4.7
11380 reviews
4.7
11380 reviews
  • 5
  • 4
  • 3
  • 2
  • 1
  • Sort By:
    Google My Business
    Christina Ierullo Via Google My Business - South Austin Location
    This was the most easiest worry free procedure I have ever had done. I had been wanting LASIK for awhile and came across Mann Eye as it was very close to my home. I made an appointment Thursday to be seen the very next day for my free consultation. The consultation was quick I really appreciate not being left in the lobby or in an exam room for hours with no explanation. I felt like there was very little idle time, which is unheard of in a doctors office. They explained everything during the consultation so I knew why and what tests were being ran. After they told me I was a good candidate they brought me to the individual who handles pricing and she immediately gave me a giant discount. Typically if you do not know about a promo going on they are not upfront about giving you the discount if you do not ask, I loved that they were so open about the promo and made sure I received the discount even though I wasnt aware and was prepared to pay full price. They are helpful in questions about billing and how to pay between HSA and billing to insurance. What was great was I was scheduled for surgery the next Friday from my consult. I came in they ran a few more tests, again very explanatory of what was going on, and then I was on my way to the surgery room after waiting for some sedatives to kick in. The surgery itself was actually very pleasant, like I barely felt anything. Immediately following I could see very well like surprisingly well. Went home took a nap and woke up with PERFECT vision - so crazy!!! Barely any dry eye really and almost no discomfort. I definitely recommend.
    Google My Business
    Caroline D Via Google My Business - Katy Location
    I highly recommend Dr. Wright for cataract surgery. It was an easy procedure and I am very happy with the results
    Google My Business
    Ron Terry Via Google My Business - Cleveland Office
    Dr. Hunt and her team are friendly and professional. They take the time to explain everything, so you leave knowing you have been well taken care of. Great experience!
    Google My Business
    Nate Church Via Google My Business - Fannin Location
    I really wanted to like this place more than I did. The reason I chose to come here for an eye exam was due to the many positive reviews here on Google, so I figured I would leave my experience! It was not horrible, but definitely not spectacular. Walking in initially, I felt very comfortable. They are practicing COVID social distancing and sanitizing better than anywhere else Ive seen in Houston (they even sanitized my credit card after paying the copay). Front desk check in was smooth, online appointment setup was sleek and easy, and quick check in.Then the optometric assistant/tech (Ill withhold names) who took me back didnt introduce himself and wasnt very talkative, started asking only necessary first-time visit questions. His attitude was similar to a high schooler working at a movie theater, he didnt seem like he wanted to be there. I felt like I was being a burden to him. I did not feel comfortable and would rate his bed-side manner as below fair (especially being alone in an eye exam room). This may be his personality or how he is in general - but I personally didnt feel very trusted, cared for, or comfortable. It was a tad disheartening to feel that way. I tried to talk with him but hed give me one word answers and seemingly huff, which isnt comforting when hes performing the test thatll determine your eye prescription. He then took pictures of my eyes. After, he walked out of the room and didnt really explain what was happening (I was about to wait for the Doctor to come in)... I then sat waiting in the patient room for 25 minutes (the entire time, feeling not exactly sure if anybody knew I was in there). The Doctor finally came in and seemed knowledgeable and competent. She wasnt incredibly warm and bubbly, but I did not feel uncomfortable. I felt a vibe that she doesnt enjoy her work though, but it could have been an off day. She dove right into eye questions, not asking questions to get to know me. Maybe its a personal preference of mine to get to know my doctor and for them to know me, but I personally felt like they didnt care too much. We talked about my eyes 100% of the time and nothing else. I don't think she said my name once. Maybe thats my extroverted personality wanting to socialize due to COVID, but still, it did not feel genuine. It felt like I was simply just another patient to get through the day.She redid the prescription exam and explained a few things, told me my eyes looked healthy and that Id be good to get LASIK if I wanted. After that, a lady chatted with me in her office about LASIK (I didnt know this location was a LASIK center) and tried to get me to sign up for an appointment, which I politely declined. Then had my PD measured to buy glasses online. When checking out, the prescription they printed was incorrect. If I hadnt been listening or paying attention to what the Doctor told me, I would have come away with an incorrect contact lens prescription. Mistakes happen though, I get that, it was merely another point to the visit.Anyway, this is an incredibly lengthy review. If youve read this far, kudos.Mann Eye Institute is not a bad place, institution, building, team, or organization. They had all the equipment an eye doctor would need, were professional, and provided the services that I needed for a general eye check-up exam. However, I personally did not have as pleasant or positive of an experience as I would have hoped. Other optometric assistants there seemed warm and welcoming, the doctors all looked qualified, they are practicing great things for COVID, and they have great LASIK surgeons (from what it seems). If you have any optical needs, you will be able to find them here.I merely did not have the best experience during my appointment. When my yearly eye exam rolls around next year, I will consider returning and am not sure that I will - luckily I have a year to think about it.
    Google My Business
    omarsteele Via Google My Business - Pearland Location
    The tech was awesome and super friendly, but when it came time to buy my glasses, they didn't have a person to do the transaction so I couldn't buy them. They are still very good, but they need to fix this. Now I have to go back to have them again
    << < 1458 1459 1460 1461 1462 > >>
    +1(180) 069-8474