Mann Eye Institute

4.7

11634 reviews

10358

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Christine G. Via Yelp - North Austin Location

2 years ago

I had excellent service when they wanted my money for the LASIK procedure. However, I received an email a few months ago stating I needed to schedule an eye exam. I wasn't sure if this was for a yearly eye exam or if it was a checkup related to the LASIK procedure so I called and asked. The representative seemed a little confused when I asked her and put me on hold. When she returned, she assured me that the email was NOT for a yearly eye exam but was a checkup related to the LASIK procedure. I even reiterated to her - I had corrective eye surgery a year ago so I didn't need an eye exam but would schedule the appointment if it was related to the LASIK. She assured me it was for the LASIK. So I scheduled the appointment - took off of work and everything. Then at the end of the appointment they stated I owed money for the exam which confused me because I was assured the exam was related to the LASIK procedure. The individual who helped me was very rude and dismissive after I explained the aforementioned to her and stated, "Well don't be surprised if you get a bill in the mail." Um, okay. I even called and left a message for someone to call me back about the charge - nothing. I didn't get eye insurance this year specifically because I recently got corrective surgery for my eyes and now I am stuck with a $180 bill from Mann Eye for an exam I didn't even need. I find it extremely deceptive that they sent a confusing email for a regular eye exam when I had a LASIK procedure a year ago with them - this makes no sense. It seems like they were extremely helpful when they wanted my money but became very dismissive/rude when I disputed a charge. Very disappointed and will not return.

Sean C. Via Yelp - Tomball Location

2 years ago

Dr. Noroozian has a caring and compassionate nature which makes her which makes her an great clinician. The entire staff is supportive, helpful and provides a welcoming environment with excellent service. I would recommend Mann Eye Tomball to anyone in the area.

Hope D. Via Yelp - North Austin Location

2 years ago

The representatives at Mann Eye Institute are so knowledgeable & helpful that I immediately made an appointment for a consultation & plan to schedule lasik before the end of the year. I was informed of their incredible discounts while listening to 101X. I can't believe I'm looking forward to eye surgery but I cannot wait. I'm giving myself the gift of vision for Christmas. You should too.-Hope Dudley

James Giles IV Via Google My Business - South Austin Location

2 years ago

Absolutely amazing experience! Got LASIK done in less than a week after my consult. The front desk is beautifully amazing and both super pros. Dr. Luke Barker is incredibly efficient and very professional. The procedure felt like it took less than 5 minutes and that was mostly prep. Do it.