Mann Eye Institute

4.7

11606 reviews

10333

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Zackary Rucker Via Google My Business - Katy Location

2 years ago

Alicia Wisniskie Via Google My Business - The Woodlands Location

2 years ago

Waste of time. Was referred by my eye doctor to this place for lasik. I set up a consultation for 9 am one day. The day before the appointment they call and ask to reschedule. They are short staffed. I explain that's not possible as I have already cleared this with my boss, moved meetings around..etc. You know, the stuff non independently wealty/retired folks have to do. They say it could be 1.5 to 2 hours. Ok.So I arrive 10 min before 9am the next day to a waiting room full of people. The receptionist does not even ask my name just says there are 3 in front of me and to take a seat. How does she know this without my name? My appointment is at 9, they open at 8, how can there be 3 appointments before me given they have to dilate you? None of this makes sense.After sitting for a few minutes and watching more people roll in I quickly realize this is not going to work. So back to the receptionist who nicely explains she has zero clue how long it will be and the doctor just arrived and if I really needed a time she could TRY and check. (Also please don't call me "Sweetie" it's insulting. I am an adult.)At this point I realize they don't give a damn. Still haven't taken my name. I could have just walked in off the street.So I spent 3 days in my glasses as they requested, which I hate doing, and over an hour of my time to drive down here. Missed work. For...well nothing. Will never use them if I do decide to do this one day. They have enough money rolling in to not care about service. May we all be that lucky one day.

Donna Aldrich Via Google My Business - Sugar Land Location

2 years ago

Dr. Brian Tan and his staff are awesome! This was a first visit for me and I was so impressed that Dr. Tan was able to get my new contacts adjusted perfectly for me. He took his time to explain everything and I did not feel rushed. Everyone was professional and knowledgeable. I would highly recommend Dr. Tan.

Cynthia McAuley Via Google My Business - South Austin Location

2 years ago

My husband had his eyes corrected with Dr. Mann. The surgery itself was fast and very little pain he (my husband) mentioned. The healing time has been easy overall. The only negative experience we had was the day of surgery. We were suppose to be in and out of there. Everyone we talked to said they were so fast. It took us 3 hours. They said they forgot we were in the room. By hour 2 they still hadn't given him his Valium. Such a waste of time, but surgery went great. The staff is friendly and the office is nice.

Chelsea Herron Via Google My Business - South Austin Location

2 years ago

My vision had been progressively getting worse over the last couple of years so working on multiple screens and driving became difficult so I decided to consider lasik. I researched for awhile and asked many friends/coworkers who had the procedure. Many overwhelmingly bragged on such a positive experience with Mann Eye and I could not agree more!!I have honestly never had such a smooth process with any medical provider as I did with Mann Eye Institute South ATX. Not to mention the customer service and overall experience was beyond fabulous from start to finish thanks to Chelsea and Becca at the front desk, the techs assisting with my surgery and treatment, and of course Dr. Mann himself! Very impressed with Mann Eye Institute and could not be more happy that I decided to get lasik with them! Highly recommend!