Mann Eye Institute
4.7
11671 reviews
4.7
11671 reviews
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    Google My Business
    Lowell Brien Via Google My Business - Katy Location
    Each person contacted were exceptional, (there are individuals who do listen at this location). I will not list by name as I do not want to make an error.
    Facebook
    Katie 'Youngblood' Poland Via Facebook - South Austin Location
    Wonderful experience! Would recommend Mann Eye to everyone!
    Yelp
    Justin M. Via Yelp - North Austin Location
    Well I will update my review because of a VERY good interaction with refractive surgery manager Dina. She did an amazing job of being courteous and listening to my concerns and addressing them in a very professional manner. She also provided me with a great customer service experience by conducting the corrective actions necessary to resolve my issue.
    Google My Business
    Dab Debra Via Google My Business - Fannin Location
    Beware of this locations shady billing practices. They will tell you they did more during the examine that is why they are charging more than they originally quoted.sort of like a scam artist. They attempted to charge me $350 out of pocket fee for contact lenses examine (in addition to what the insurance pays them) Actually my out of pocket fee should be $10.00.Scheduled an examine, verified with VSP Insurance and Manns Eye front desk to verify my co pay info for the examine - $10.00.So after the examine ,Mann Eye 2 tried to charge me 350.00 for contact lenses examineNOT having it. called VSP ..they informed me they pay the Mann eye their allotted portion and I should pay my copay ($10.00). So that is what I did and the front office gave me a receipt with a zero balanceFast forward 6 months later, I get the exact same bill in the mail stating I owe $350.00! Wow what a slick bunch at that location, trying to cheat their customers out of money!I have contacted our legal department to find out what I can do about Mann Eyes underhanded billing practicesHas anyone else had this problem with them? Please let me know. Perhaps together we can stop their slimy ways.
    Yelp
    Jamie K. Via Yelp - Copperfield Location
    Great staff, great service, received my glasses in a few days!
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