Mann Eye Institute

4.7

11634 reviews

10358

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Scudd P Via Google My Business - Houston Medical Center

2 years ago

I called to make an appointment to take care of a chalazion on my right eye. I was able to schedule for the same day (5/18/2021)....the fact that I had the procedure same day is the only reason they get a single star.After the procedure, I checked out. It wasn't until I got to my car that I realized I didn't get any aftercare instructions. Not a problem, I thought. I'll just call and have them email the instructions. I called and left a message. No response. I called my pharmacy and was told the prescription that Dr. Green had sent in (doxycycline 200mg slow release) was going to be $70. I've never paid that much for an antibiotic. I called back and was told to go on "goodrx.com" and use the coupon for it. There is no coupon for this medication on there. The pharmacy confirmed this.After calling on 4 separate occasions over 2 days. I finally got someone on the phone. They said that Dr. green refused to change the prescription because "that's what she prescribes". The lady (Cathy) that I spoke with informed me that she would have to handle it tomorrow because she gets off at 5pm and that's the soonest she would be able to get to it. She kept telling me to go on "Goodrx.com" to find the coupon. Again, I couldn't find it. She tried and she couldn't either. She insisted that her coworker (who conveniently wasn't in the office) had found it.$70 may not sound like a lot, but I am in the military and have limited income. My 2 y/o son was diagnosed with leukemia in January. Between paying for at home child care and cancer treatment/medications for him, I just don't have $70 to spend on an antibiotic.So now I'm waiting until tomorrow (48 hours after the procedure) before I can try AGAIN to get this resolved.And....I still haven't received the aftercare instructions that I requested to be emailed to me.Absolutely WILL NOT EVER recommend that anyone use this place.

Angel Franco Via Google My Business - North Austin Location

2 years ago

My mother had an appointment and she went alone not knowing English. Enzo was the one who helped my mom. Very knowledgeable and hes bilingual. He was with my mom her whole visit translating. My mother came home so happy and relieved that Mann Eye had someone to help her since she was nervous about having a difficult time not understanding English. Will be taking the rest of my family to Mann Eye from now since the staff were very friendly and patient. Thank you Enzo and thank you Mann eye for having wonderful drs and staff.

Tove Cravens Via Google My Business - Katy Location

2 years ago

So far I have only had a cataract consultation which was very informative and detailed. However, I was told that the actual surgery must take place in Houston and I'm waiting to hear if another Mann doctor does surgery here in Katy before I decide to go ahead.

Leah Baker Via Google My Business - South Austin Location

2 years ago

i have worn glasses since 2nd grade, and contacts since 5th. my vision finally plateaued at 20/800. after several years of being terrified of losing all vision to technological advances and just sticking little discs onto my eyeballs and forgoing peripheral vision when i didn't do that, i finally caved to the LASIK.yesterday, i woke up with 20/800 vision. today, i woke up with 20/20 vision. my day began with a lyft driver that lost his poo when i told him my kid was named after letters to cleo, followed by a life change over a conversation about the longest crush i've ever had (trent reznor), and ended with pizza and a gin martini with a twist alongside my partner and progeny.i'm truly in awe of what has happened to my sight and how it's even possible to erase a literal blurred outlook in - 10 MINUTES.if you are contemplating this, or need a reco, go see dr. tremblay. I CAN SEE.