Mann Eye Institute
4.7
11380 reviews
4.7
11380 reviews
  • 5
  • 4
  • 3
  • 2
  • 1
  • Sort By:
    Yelp
    Maria V. Via Yelp - Copperfield Location
    I've been coming to Mann Eye for the last 4-5 years. Love the staff & Dr. Han is incredible. She is always nice & profesional, gets you in and out in a timely manner and answers all of your questions. She's very good at explaining and simplifying the whole process.
    Yelp
    Tiffany S. Via Yelp - The Woodlands Location
    So I have waited a little over a year to write this review in hopes of finding out what went wrong and getting it fixed. I had lasik April of 2020 and it went horribly from the beginning could not see at all for a week then vision completely blurry. They keep telling me my vision isn't stabilizing and it's dry eye but I have never had dry eye before and they did not tell me I did going into this. My vision is so much worse then it ever was before coming in without glasses on. We have done plugs, steroids, cequa, Restasis, Preservative free drops once every 30 minutes for over a year. Now I'm back in glasses the 2nd prescription they have given me in a month and still can't see well, but at least I can see to drive short distances and work. This has been the most miserable experience of my life not to mention the most expensive mistake and I keep having to spend more and more money. They are saying I need to go to their dry eye specialist in Houston for a few more thousand dollars. I really wanted to give a good review because the doctors and staff were super friendly and very patient but now I have been trying to get in to see them for 2 months and they switched over to an answering service in Houston and they never have time for an appointment for me. Even just made an appointment with them for the 7th of July and as soon as I told him Why I was making the appointment he put me on hold and Suddenly that day was not available for me. Interesting. So I guess it was time to write the review as it seems there is nothing they can say or do to help me. I do realize a lot of people have good results but you need to know this could also be a possibility and it's NOT worth that chance!
    Google My Business
    John Miller Via Google My Business - Humble - Deerbrook
    Dr. Gallia is outstanding. But Mann Eye has a problem with customer service.I purchased my first pair of prescription glasses in fall of 2019 which even with insurance cost several hundred dollars. Within a few months, one of the lenses fell out. This happened three times before their service folks ordered new frames.After that delayed repair, I was relieved to get the problem resolved. Only it was not. The same thing happened again! When I went back to complain I politely requested a new and different pair of glasses.I was told the glasses were out of warranty and it essentially was my fault for purchasing their defective products. As a condolence, Optical Project ManagerHeidi Nizzola told me that I would receive a 50% discount on a new pair.The final nail in the coffin was when I found out that there was no discount if I used my insurance coverage on the purchase of new glasses.These people are worthless. Go somewhere else for your eye care products.
    Google My Business
    Deirdre Young Via Google My Business - Spring Location
    The Spring office was great in customer service and professionalism. The take very good care of their customers and they take their time with you. The wait for everything that needed to be done was minimal. Really enjoyed the pleasant atmosphere.
    Google My Business
    Anthony Miller Via Google My Business - Sugar Land Location
    Highly recommend
    << < 1260 1261 1262 1263 1264 > >>
    +1(180) 069-8474