Mann Eye Institute

4.7

11671 reviews

10392

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Scot S. Via Yelp - Houston Medical Center

9 years ago

This company should be investigated. My eye was left badly scarred by them. At the time of my treatment I didn't know about the help I could seek to resolve and so this review is written after a suffering several years from the after effects of the incompetence of this company. Due to my eyes being more than -5 with astigmatism, I could only have one eye worked on at a time (European rules/am European). I had my one of my eyes fixed before leaving Europe for Houston = 15/20 vision and was great! (PRK - the lasik alternative). Was so happy!! Then on arrival in Houston I did all online research and found this place highly commended for eye surgery. I contacted them. Early warnings should have raised flags ... Like never seeing surgeon in person, being assessed by multiple others in the company, and despite questions/concerns not being answered fully, was always "talked out of delaying surgery" by being assured i was a candidate and was at "the best place in Houston" for PRK. Turns out I arrived for surgery and surgeon was at LEAST 20 years older in person than the picture on their website ... She was at least 70!! She said she was familiar with PRK and it turns puts she wasn't. Not even sure her hand was steady enough through the procedure (felt so different to my eurpoean experience) and ... Ended up that she badly scarred my eye ...VERY Badly. In subsequent follow ups I complained and was offered a 're-do'. Are you kidding me?!? After seeing that old lady and messing up my eye, you want me to go back in there?!? I went elsewhere and they said scarring was so bad I had to wear glasses. I didn't pursue damages ... I should have done but statute of limitations was over before I found out about the great American litigation system. I wish I had!!! BEWARE. SAVE YOUR VISION - Go to man eye institute or Berkeley eye centre... Your eyesight is very precious and this company doesn't deserve giving that away. Don't trust it to this organization :( :(

Zephyr S. Via Yelp - North Austin Location

9 years ago

Came in for an 8 am appointment and was greeted by David who was very upbeat and friendly! he pointed me to the complimentary coffee and got me checked in very quickly. Mirta was very pleasant and patient with me as I am a blinker and it takes me awhile to get my eyes checked. Dr. Beavers was nice and I was checked out quickly. Stephanie helped me pick out a super cute pair of frames (along with David) that also fit my budget. Overall, a very pleasant experience and I will happily refer my friends and family! Thanks!

Kate M. Via Yelp - Sugar Land Location

9 years ago

Dr. Janes and Dr. Patel are great! Everyone is very friendly, helpful and accommodating! The office is always clean and comfortable to be in.

Kate H. Via Yelp - Fannin Location

9 years ago

During my free LASIK consultation, I was ushered around courteously from testing room to testing room. Waiting no longer than the time to allow dilation drops to work was outstanding - the whole appointment seemed to take only the necessary amount of time with no idle dawdling. When I sat down with the scheduling associate, I was easily able to obtain the time slot requested with the namesake doctor. Overall, I felt the facilitate was highly organized, very clean, professional and very well practiced in their craft. Although I have not had my LASIK treatment yet, I feel more than confident that I will be in capable and expert hands on the day of my procedure. Five solid stars for Mann Eye.