Mann Eye Institute

4.7

11671 reviews

10392

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Lea C. Via Yelp - Spring Location

6 years ago

Went here, as it was one of the places that were in our insurance network, but almost no frames were in the (generous) allowance and when we asked what was, the attitude of the rep. (Jerry) changed. Then he quoted rates on lenses with "materials charges" not covered but that they must be included. It would actually have been more expensive to get glasses there than going out of network! Also, really bad attitude from the representative.

James R. Via Yelp - Bay City Location

6 years ago

I am currently working near Bay City and my glasses broke so I called this location to see if they could help me. They told me to come on in and they would get me fixed right up. I explained how this was an emergency situation and they told me they would put a "Double" rush on it and have them in 5 to 7 days. Due to my prescription being expired I had to have an exam as well. I was patient and waited until the 7th day to call and check the status. I called throughout the day and kept being told the manager would call me back in "5 minutes". Over two weeks went by and I finally got the call they were ready. By this time I was in Houston getting ready for vacation but I drove the two hours to pick them up then drove the two hours back to Houston. The prescription was wrong and I went to the Mann Eye in Humble to get rechecked. They confirmed my prescription was wrong and had to send my glasses back to Bay City location so they could send them back to the lab. It has been over a month and I still have no glasses. I would not recommend this place to anyone. I have used TSO for years and never experienced anything like this with them and the longest I have ever waited for glasses is 5 days and always had the prescription right the FIRST time.

Michael Bradshaw Via Google My Business - Spring Location

6 years ago

Friendly and professional staff to greet you. Really great group of people.

Zac Diamond Via Google My Business - South Austin Location

6 years ago

Got my LASIK done here. Eyes are perfect, best money I've spent on myself in my entire life. Any other motorcycle riders out there thinking about getting Lasik, I can't begin to explain how nice it is not to jam glasses under your helmet every ride.

Kendall B. Via Yelp - Sugar Land Location

6 years ago

I have been a patient of Dr Koonce since I was 5 years old, now I am 51, and my entire extended family still "sees" him. Since he has started practicing out of the Mann Eye Center in Sugar Land, it has become so much more pleasant to see him. The staff there is awesome! The offices are very nice and comfortable, and easy to get to. I would give them seven stars if I could!