Mann Eye Institute

4.7

11604 reviews

10331

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Anthony Trahan Via Google My Business - Tomball Location

2 years ago

First off Dr. Noroozian is amazing and goes above and beyond to help. She really seems to care and takes her time explaining and making sure you understand your eyes health. The reason for the 2 star isnt her by any means, but how the rest of the office has a lack of communication. My first visit there was last year. While there I needed my eyes dilated. The lady from the front set me aside and says she will be back to dilate my eyes, 30 min later she comes back and asks if my eyes are dilated yet? I explain she never put the solution in my eyes too dilate them. Shes says shes sorry she forgot and it will be another 30min for it to take effect. Fast forward to this year and I go in for an eye exam and glasses. Exam goes great, so I decided to order my glasses there. I knew exactly which frames and lens I wanted. I go through the process of getting the glasses ordered, even though they were more expensive than the competition but decide its ok cause Dr. Noroozian was very helpful with the exams and Im leaving for vacation in a month so I wanted to hurry so they will be ready. The lady up front gets my info and tells me the price but when I go to pay she tells me to hold off cause she wants to call RayBan for an eta. She says she will call me first thing in the morning and if I dont hear from her to call her. The next day I dont hear from her so I call, I was told she was busy and they will have her call me. Lunch time comes and I call back and again they will let her know to call me. Around 4 I call again. Was told she left early for the day. I explained I called twice already and the lady who answered offered to go see if she left any notes. She comes back and says theres a note that she ordered all the colors of the frame style and when they come in I can pick the ones I want. Frustrated I still decided to wait even though I already told her what style frames and lens I wanted. Week goes by and no calls. Went to LensCrafters and was able to order the RayBans I wanted with the color lens. In 8 days they were ready to pickup. Didnt have to call multiple times and the price was much cheaper.

McKinney JD Via Google My Business - Livingston Location

2 years ago

This is a very respectful business. The whole staff are nice, friendly and helpful also they are able to answer any questions you have what ever issue you have with vision.I would recommend Mann Eye to everyone.

Steven Miller Via Google My Business - Copperfield Location

2 years ago

Robbie Locke Via Google My Business - The Woodlands Location

2 years ago

I am having cataract surgery next Wednesday on my left eye first. Can't wait! The doctors and staff at this facility and at the surgical center or absolutely wonderful! I know I'm going to receive the best of care!

Boodah Jeffery Via Google My Business - North Austin Location

2 years ago

If I could give 0 stars I would. I had a noon appt. Checked in. The ladies said oh it will be a few mintues.. after I asked how long. My wife and I go and sit in waiting room. After 15 minutes or so, I go up and check my status, same answer.. so I ask should I have just made appt for 1pm, they say no. I go and sit again.. after watching about 15 people go ahead of me.. now I'm angry. My wife goes up and gets the same answer..Lady next to me says oh you've been here awhile.. I say yes since noon, she says they're never on time. Usually about 10mins.. we got up and left. They never came out to get me. If I had been late I would've been charged. Bad service.