Mann Eye Institute
4.7
11568 reviews
4.7
11568 reviews
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    Google My Business
    Deb Byars Via Google My Business - Copperfield Location
    Dr. Han was great and explained everything to me. I've gone to other eye doctor that wouldn't explain the eye exam to you. Dr. Han explained every step of the process and for the first time I feel like my eye exam will result in getting my glasses right.
    Yelp
    Richard P. Via Yelp - Katy Location
    The staff at this place is rude and unprofessional. They do not honor promotional specials, so you will get a nice fat surprise when you try to redeem an offer. Take your business to people who will appreciate you. This place is truly awful. Apparently, the only thing they care about is getting your money.
    Google My Business
    Gina Purcell Via Google My Business - The Woodlands Location
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    Cedric Crumbley Via Google My Business - Humble - S. Memorial
    The front desk is very nice. The problem comes when you need to get seen. Arrived for 1:30 appointment. Was placed in a room and waited and waited and waited. Wasnt expecting to be away from work this long. Finally 3:00 came and I had to leave without being seen. This may be normal but just seemed extreme to wait that long. Everyone is friendly though.May not be the place to come without taking an entire day off to get seen. They kept me so long my wife text to see what was going on.
    Google My Business
    Ross Holley Via Google My Business - Fannin Location
    I wasn't really happy with my Lasik experience here. Dr. Brunson (pre-op) and Dr. Mann (Op) were fine (nothing special, I have no way to assess if they did a good job), but Dr. Chin (post-op) is really shady. I always feel like she hides bad news -- exaggerates how good your eyes are , doesn't tell you when things went wrong.For example, she refuses to admit my lived experience that my right eye is far worse than my right eye. "Your eyes are exactly the same power" The optometry assistants constantly push you to squinty forward and move closer to the chart so they can claim that you "saw" the small letters on the chart.As a stronger example, I currently have mild chronic dry eye, and she (in my humble opinion) made up a fake diagnosis other than the Lasik to cover it, or at the very least hyped up a much more mintor problem that I had as the "cause" of my dry eye. I just had a really weird experience where I went in to the office for what the front desk told me was a routine eye exam, but after waiting nearly an hour to see the doctor, she told me that it was actually a post-op appointment (more than a year after my surgery) and that the front desk was wrong, and proceeded to give me diagnoses that I just don't believe ("the bacteria accumulated on your eyelids is what is causing the dry eye problem that you have never had in the rest of your life --not Lasik!"). I believe that what happened here is that it was originally scheduled as a routine eye exam, and she changed it because it was busy, and then usd the appointment to try to pretened that I didn't have an adverse reaction to the Lasik that I know I had.I didn't schedule the one-month follow-up that she says I should have because I just don't trust her.I simply don't believe, a full year later, that I am being told everything about my condition, much less my chronic dry eye. At every step of the post-op I've felt like Dr. Chin is covering her own and Dr. Mann's behind, and hiding stuff from me. I'd love to have a dr office that I trust to look at my dry eye problem, but that's just not these people.4* because my vision is good enough that I don't need glasses, although not as good as I hoped. -2* from that because these people are *so* shady.
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