Mann Eye Institute

4.7

11659 reviews

10381

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Anonymous Via Yelp - North Austin Location

3 years ago

My Optometrist recently retiresd, so I hit YELP for help finding a new eye doctor. While I only needed an eye exam for a new contact lens script, I was searching for a reputable and established business that offered ocular medical services, too. The majority of the reviews for Mann Eye Institute were all good, so I gave them a call. They managed to get me in on the same day and emailed me the paperwork so I could fill that out at home. The reception staff was efficient and professional. With Covid still alive and well in Austin, TX, I was relieved to see they are following strict protocols. You can't enter the building without a mask. They wore masks and took my temp when I arrived. I was seen promptly and had a very thorough exam. The nurse/technicians and Dr. Beaver's were all very professional and provided a thorough exam. Great team work in this office from beginning to end. I was in and out in 1 hour.

George P Via Google My Business - North Austin Location

3 years ago

Had cataract surgery on both eyes with Dr Tremblay and now have better resolution in vision than I ever remember previously. Doctor takes time to listen, explain options and prior to surgery explaining procedure reducing anxiety. Office staff are courtious and detailed in dionostic testing. Very happy with entire experience of resolving my eye problems.

Riley Houston Via Google My Business - Spring Location

3 years ago

LASIK consultation was very thorough and the personnel were very helpful in answering all my questions and addressing my concerns. Also, the price was excellent!

Patricia Billi Via Google My Business - Katy Location

3 years ago

Valarie Lyles Via Google My Business - Cleveland Office

3 years ago

I have been using this location for eye services for almost 5 years. On my most recent visit, we arrived before our appointment time and complied with all new regulations and requirements. Mandatory hand washing as soon as we stepped inside door, face masks the entire time, and temperature checks. It was a bit disheartening that the doctor was not complying and following guidelines, and moved freely within office without a face mask. We were escorted to a room 20 minutes after our appointment time. Once preliminary information and visit tests were done we waited again. After 40 minutes in the office I stepped out to ask how far behind the doctor was running with appointments. I heard the doctor in the next room with another patient that arrived after us. I was treated like I had asked an absurd question, and told she would be there shortly. I explained we had another appointment to make and needed to leave within 15 minutes, I did not think a routine eye appointment, with no problems or complications, that was scheduled first thing in the morning which we had arrived in time for would take this long.It was rationalized that the staff did not know I had other appointments today. Upon completion of our appointment and checking out, 2 other patients who had arrived after us were already checking out and leaving as well. Please respect your customers time also, my latest experience has me wondering if it is time to move our eye care to another facility.