Mann Eye Institute
4.7
11671 reviews
4.7
11671 reviews
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    Yelp
    Anonymous Via Yelp - Fannin Location
    Each visit I have had I am left impressed. Staff was/is friendly, very knowledgeable and extremely experienced. Ashley made my visits productive and positive each time I had an appointment.<br>Will be back for my eye care needs
    Yelp
    Reyna C. Via Yelp - Fannin Location
    Best eye care I've ever received staff was amazing and Denise was just awesome answered all my questions & helped me really understand the situation going on with my eye. 5 stars to an amazing team !
    Yelp
    Paul A. Via Yelp - Fannin Location
    Had a cross-linking procedure today with Dr. Mike Mann. He was assisted by Angelique and Melissa. This team was outstanding and I felt extremely well informed and very well cared for. Would highly recommend!
    Google My Business
    Maria Natera Via Google My Business - North Austin Location
    Went for an exam there. After paying for the exam, dr said that my old prescription did not need any update. Bought a pair of glasses there to be fitted to my old prescription. For some reason, glasses came in very late when they promised they would arrive by a certain date. I spent most of last year away from home due to work, when I finally arrived back home, picked up my glasses and had to leave on travel again for work, to a major disappointment. The formula they placed on my glasses were like two shades weaker than my prescription. So I had to spend the rest of several months away for work with blurry glasses. When I got back home to ask them to adjust to the correct prescription, and explained that they had made a mistake by even showing them my old glasses with old prescrption clearly showing a much more powerful formula. When I picked up my glasses, again (what a hassle for someone like me who travels so much for work), they wanted to charge me AGAIN. I gave them their lenses backed and walked away extremely disappointed. An entire year wasted dealing with this kind of insensitive and irresponsible service. I let it go quietly because of my busy work schedule, giving them back the lenses and walking away.Last week, I was contacted by their payment department demanding payment for the lenses they kept. Beware of the lack of professionalism and careless service performing sloppy services while mostly focused on taking your insurance money. They charged my insurance twice and my portion of the out of pocket side two.Update:It's been a couple of months and they never called like they said they would.
    Google My Business
    chuks udenkwo Via Google My Business - Fannin Location
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