Mann Eye Institute
4.7
11634 reviews
4.7
11634 reviews
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    Google My Business
    Faze Brady Via Google My Business - Livingston Location
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    Linda Mb296 Via Google My Business - South Austin Location
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    connie rapier Via Google My Business - Tomball Location
    unfortunately, i cannot give this office a 5-star rating. Dr. was awesome and very informative, staff was great.... when i was there. The 3 stars comes AFTER i left. Dr prescribed me some drops and the front staff had said that once i got home i could call and give them my Pharmacy info. When i called, the receptionist Haven who answered the phone said there was no Rx, I asked if i was calling the Tomball facility because the TWO front office receptionist at the office when i was there KNEW about my RX and had said i could call in with my info and now no one knows anything about it, and she said yes it was the tomball location i was calling, and that only AFTER i had given my pharmacy info would my Rx be sent in, gave my info, no Rx at the end of day. 2 days later still no Rx at my pharmacy, and no i didn't go in the morning i went to my pharmacy at 6 PM to give the office time to send it in. was impressed at first, but now im more disappointed.
    Yelp
    Tierrah J. Via Yelp - Humble - S. Memorial
    The customer service is horrible!!!! I had an appointment (so I thought) for March 8th, . Making the appointment took at least 20 minutes and I was assured that I was all set to go. I never recieved any type of confirmation . Since I live far away I decided to call before I drove an hour and I'm so glad that I did. They had me scheduled for March 15 ... like I'm not even going to be in the country. This type of incompetence is a bad sign. If they can't get it together with scheduling then I worry about the care from the doctors . This is such a shame because I was looking forward to my appointment. They need to screen who they have working the phones... they are very rude and not helpful
    Google My Business
    Harry MacTough Via Google My Business - Fannin Location
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    +1(180) 069-8474