Mann Eye Institute
4.7
11634 reviews
4.7
11634 reviews
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    Ashonti Deadmon Via Google My Business - Pearland Location
    Great Experience, thanks!
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    Mr. Green Via Google My Business - Copperfield Location
    Friendly and courteous staff! Dr. Han was great! They saw me the same day for visual problems I was having and more than likely saved the vision in my eye by thoroughly examining and diagnosing the problem. A satisfying experience! Thanks again, Dr. Han!
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    Elizabeth Stephenson Via Google My Business - Cleveland Office
    Bobbie is the best Work-Up Tech around! She gets us taken care of quickly and professionally. Thank you Dr. Hunt and staff for taking great care of our eyes for all of these years and hopefully many more to come!
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    Lindsay Alayne Dye Via Google My Business - South Austin Location
    Horrible experience trying to get accurate information to get set-up. I ended up having to cancel at the last minute because it took three days to gain any understanding of what precautions I needed to take as far as taking out contacts in time. I left two separate voicemails asking for an actual conversation to discuss what was going on and got no help. When I finally got a hold of Heather, I was told I shouldve received a text message reminder of the info I was needing. I received a lot of texts, but not the one with the info I needed. And it was like she didnt believe me. I was met with well, it shows it was sent. Really?! Why else would I be blowing you up for days trying to figure out what to do? Heather was not only unhelpful, but accusatory that my lack of understanding was completely my own fault. Did you not look in your patient portal? I know I wrote down 3-5 days on your sheet. Well our system shows the text message went out Wow. Absolutely terrible customer service. 1) Yall need to streamline and simplify how you get communication to clients. 2) The accusations and defensiveness was maddening. I wouldve tried to reschedule, but meeting a client with that kinda its just your fault energy is a really poor business move. And no HeatherI wont write you a personal positive review so you can gain more hours of PTO. Ill be taking my 5k elsewhere.
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    Jeff Patterson Via Google My Business - Fannin Location
    Awesome staff. Very friendly and helpful!
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