Mann Eye Institute
4.7
11634 reviews
4.7
11634 reviews
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    Yelp
    John M. Via Yelp - Houston Medical Center
    I have been coming here since 2012 and had lasik in 2017. During my 2022 visit, Dr.Brunson and the techs were nice, but the rest of my experience was terrible. Mann Sr owns the building and he's double dipping with $$$ parking. Free street parking exists on southmore. The reminder email said parking for the clinic was on floors 3-5. No mention of cost. Given how slow the visits can be, I did not want to have to consider racking up parking cost the whole time. Check-in was bad, the ID/insurance scanner didn't scan, so I had to do manual entry. (The staff used to do the manual entry for you.) Staff/check in system was unaware of the lasik they did. (I was prompted about the opportunity for a lasik consult). They up sold me an unnecessary digital eye scan at this point (my mistake). After starting my eye dilation they returned me to a waiting room with bright lights. I had to wear my sunglasses to handle it. The second tech said sorry the building people won't give them a dimmer light switch. Which is absurd given that Mann owns the building. They charged the visit as medical when it was just a vision exam. When I pushed back that it was supposed to be a standard exam, they were combative and dismissive. Said some BS about how I mentioned floaters. I told the tech that the floaters didn't change from 3 years ago. My eyes were super dilated and I didn't feel well and just wanted to get out of there so I paid the higher amount. I like my specific doctor a lot but this might be my last visit. Maybe in another 3 years I'll try again.
    Google My Business
    Wanda Byars Via Google My Business - Humble - S. Memorial
    Professional and responsive to questions.
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    Theresa Edwards Via Google My Business - Fannin Location
    Nice new bldg, svc great but parking horrible
    Google My Business
    Mohan Kharbanda Via Google My Business - South Austin Location
    Google My Business
    Chris Rogers Via Google My Business - Sun City Location
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    +1(180) 069-8474