Mann Eye Institute

4.7

11604 reviews

10331

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Kerrie and Russell Karins Via Google My Business - Humble - S. Memorial

3 years ago

Tricia Hughes Via Google My Business - Bay City Location

3 years ago

Keelie Davis Via Google My Business - Humble - S. Memorial

3 years ago

Nicky Richelle Via Google My Business - Copperfield Location

3 years ago

There should be an option for 0 stars. My eye exam was fine, but that's all you should get here. If you're looking to buy glasses I suggest going to another place. I ordered a pair of glasses from these guys. It takes more than TWO WEEKS to get the pair of glasses you order from Mann Eye. Ok cool, except I get the glasses and then the frames cause me to have earaches. After having the frames readjusted many times, I realize these are the wrong frames for me. I ask for a refund (they charge a restocking fee for frames btw) and they kept stalling and coming up with excuses when I tried to contact them about my refund status. I ended up wasting a whole month dealing with these guys and their back and forth games. You call and they say they'll call you back (Hint: they won't). Their own billing company said they can't get a hold of them. One lady in particular looks at you funny like she can't understand what you're saying and you have to keep repeating simple things to her. After I finally got my refund I went to Walmart's vision center, my glasses were ready there within FOUR DAYS, cost $200 less and it featured the same lenses as Mann Eye with better customer service. To summarize, come to this location if you want to overspend AND have your time wasted. What a great deal!