Mann Eye Institute

5.0

15179 reviews

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Dave Morris Via Google Business Profile - Fannin Location

13 years ago

I recently had IntraLASIK surgery through Eye Excellence, and I highly recommend them. I went in for my consultation in mid-December, and after I found out that I qualified, I was able to schedule an appointment for the end of January. They do all of their LASIK procedures on one or two Fridays each month, so your choice of days is a little bit limited. Other than that, everything went very smoothly.They explained the entire process up front in and provided as much detail as I wanted. They also answered all of my questions, and followed up the week before my procedure to remind me to get my prescription eye drops and use them the day before. The whole process the day of the surgery lasted about two hours, and it was completely painless. I havent had any problems since the surgery, and I can see perfectly!The only thing I wish they could have done differently is give me a copy of the images from my eye scans like they do at MRI clinics. For some reason they wouldnt do it. They also have two different waiting areas, and it gets a little confusing in there when they are crowded. I had to wait an extra 15 or 20 minutes during one of my follow-up appointments, but all of my other appointments went well, I cant really complain.Overall, I definitely recommend Eye Excellence to anyone looking to get LASIK surgery. They took great care of me.

Caitlin K. Via Yelp - South Austin Location

13 years ago

My husband and I went for the free consultation for LASIK and scheduled him for the procedure. Julie was extremely helpful and helped with some rescheduling issues and a lost prescription all via email.brbrThe day of the procedure, we arrived at 3 oclock for his appointment. We waited until 4:10 until a young man gathered everyone together to go over the drops and post-surgical instructions. While they were going over everything, my husband was called to the back, but wasnt able to go when called because of this. I felt this was a very poor use of time and after waiting for so long, they should have been done going over post-op care long before. brbrOnce in the back, the technician came in and cleaned his eyes with a gauze with no gloves on and she left the room without washing her hands. I saw several employees in the back operatory hallways walking around with Starbucks and in a medical facility that needs to be kept in the break room. brbrI got to stand outside and watch the surgery on a tv monitor. It was quick and even though my husband was not very happy immediately after, his memory of the procedure is fading quickly and hes ecstatic that his vision is basically perfect three days later.brbrHe did complain that he didnt meet the doctor until the day of the surgery and he felt as though he was scolded a bit during the procedure. Upon completion of the treatment, he was shuffled right out the door, no time to decompress and no one to ask questions to on the way out. brbrThis is a kind of get-in-get-out place that seems to have a huge disconnect between the front and back offices. I think they still deserve four stars, but for my surgery I will be looking for a smaller, more compassionate office.

Vinh N. Via Yelp - Sugar Land Location

13 years ago

So I didnt get my LASIK done by Mann Eye but with Diagnostic Eye Center. They use the same facility to do the procedures which is why the price is probably lower. This location is in the middle of the town center on the second floor so who ever takes you to have the procedure done has plenty of things to do if they dont want to actually watch the procedure (which they can if they want). It has a modern look and everything looks very new and clean. The machines that did my procedure are the newest technology with the intra-lace and wave. Wi-fi is also available for people waiting. Whole prcedure was less than an hour. Place was easy to get to and top notch.

Rocky M. Via Yelp - Katy Location

13 years ago

Had my Lasik surgery done last week and immediately began to enjoy my new fresh blended vision with no eyeglasses of any kind. brbrI was amazed with their level of attention, service and professionalism. brbrI could not be happier!