Mann Eye Institute

5.0

15330 reviews

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Mike S. Via Yelp - South Austin Location

7 years ago

Ive been eyeing a relatively new procedure for the treatment of keratoconus (yes, I recognize the pun) for a few years. When I finally decided to investigate it to have it done, I first went to another practice to whom my optometrist referred me. (Im sure youll find a few similar stories regarding the same practice on this page.) The scheduling process was simple and painless -- they had me scheduled to be seen in two days with their corneal specialist (Dr. Tremblay)!brbrI got there a little early because I knew that I would need to fill out some paperwork. The staff was tremendously friendly. Each introducing themselves by name, making sure that I was comfortable, and answering any questions that I had about anything along the process. Dr. Tremblay is a super nice gentleman who also knows his craft! I had a few questions to ask him (even with all my research), but I didnt even have to ask them because he covered it all when I was talking to him!brbrWhen I stated that I wanted to get this procedure done and not wait, he had me speak with Roland, their patient counselor. Roland helped me schedule the procedure (for next week!), answered my questions about payment and follow up appointments, and just made me feel even more comfortable about the procedure and about Dr. Tremblay.brbrNot only do I have a new ophthalmologist, I believe I will be getting my optometry needs served here too. I highly recommend them. Medical issues are stressful. Having someone who recognizes that and calms your nerves makes a world of difference.brbrIll post an update after my procedure, but all in all, thank you already!