Mann Eye Institute
5.0
12417 reviews
5.0
12417 reviews
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    Larry Smith Via Google Business Profile - Jennifer Melton, MD
    GREAT
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    Shawn C Via Google Business Profile - Katy Location
    It was OK. I did alot of waiting. First visit, I waited over an hour. I ended up rescheduling as I needed to get to work.When I arrived for my reschedule at 8:15. I was called and did the preexam. Once completed, I waited in the room for about 15 minutes. Saw another doctor, that I didn't schedule, but she was friendly enough. After the exam, she ask if I wanted Dr. Mann to pop in and say hi. I declined.Felt like communication is lost. Clients want explanation of the testing they pay for....even in screenings. How did my eyes look other than "not to dry?" I did the Optomap....did you see anything? How about letting client know that the person, they made an appointment with won't be seeing them?Seems ok but not worth the wait.
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    Adam Rogers Via Google Business Profile - Sun City Location
    Amazing staff; very knowledgeable & helpful. They made my experience a great one & would absolutely love to continue with their care in the future if needed! High praise
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    Hande Jones Via Google Business Profile - Fannin Location
    It was a great visit. I was able to make an appointment with a date not too far. The log-in etc. process was efficient, the doctor wait time was short and the doctor herself was very informative, understanding and knowledgeable. I recommend Dr. Pope and Mann Eye Clinic. I just wish parking instructions were a little more clear.
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    Da3LEPHANTDR Via Google Business Profile - South Austin Location
    Update:Management from Houston called. She was very apologetic and sincere. She took the time to hear what had happened, and she made things right. I am very satisfied with this type of customer service, and I will be returning to complete my Lasik procedure.Came in for my pre-op at 10:15 am. Arrived 15 minutes early, 10:00 am. Waited 55 minutes. My wife and I were the first to arrive in the office, yet everyone who showed up after was attended to. Very displeased and disappointed.
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    +1(180) 069-8474