Mann Eye Institute

4.7

12720 reviews

11417

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Stephanie G. Via Yelp - Houston Medical Center

13 years ago

I had a 915 appointment and, being a new patient, arrived early, around 905. After filling out all the forms, I waited in the waiting area until 950, when I was finally called for my appointment. This was the first part, where the technician did a bunch of measurements and eye tests, and by the end of that it was 1015, an hour after my appointment, and I still had not seen a doctor. They had me sit in another waiting room... finally at 1035, if you're keeping track this is nearly 1.5 hours after my appointment, I asked how much longer it would be before I got to see the doctor. About 10 minutes later, they came back and said it would be about 10 minutes. Finally, at 1050am, 1 hour and 35 minutes after my initial 915 appointment and still no sign of the doctor, I just got so fed up that I finally walked out, with no apology from the staff. How can a doctor's office expect patients to wait nearly 2 hours before they see people with appointments? Unreasonably horrible experience.

Chris M. Via Yelp - South Austin Location

13 years ago

I'm going on almost 2 full years since my surgery and every day that I wake up and am able to read my alarm clock, I realize that visiting Dr. Mann was the smartest decision I've ever made. Be careful when you're out there looking at eye centers around town as not all of them have the technology than Mann employs. They've got the newest equipment and lasers, and that alone makes a big difference. The consultations were very thorough and I knew exactly what the procedure would entail after my meetings with the staff. Paul Mann was my surgeon and he did a great job, and was also very likable. As for side-effects, I haven't experienced any of the common ones that get described such as halos around bright lights. After a week or so, all of that was gone. In fact, the very day after my surgery, I attended a UT football game...in the daytime...and watched in with 20/15 vision. It was incredible. I've got no complaints about Mann Eye and would recommend anyone consider it for lasik eye surgery.

Larry Haas Via Google Business Profile - Bruce Krawiecki, OD

13 years ago

Karen P. Via Yelp - Katy Location

13 years ago

I've been a customer of the Mann Eye Institute for many years. First in Humble then their old Katy location. I have seen several doctors and have been happy with every single one. Last week I had to take my 6 year old in for his first full eye exam as he failed the one at school. He's ADHD so I was not looking forward to this. The new location is beautiful! What a change from the run-down building they had an office in before! It appears they build their own building at Westgreen and Kingsland across Westgreen from Taylor High School. There is plenty of parking right in front of the building and a beautiful rock fountain. The lobby is so nice and the revolving door was rated thumbs up by my 6yo. The optical assistant took us back and was very good with my son. She took the time to notice he was "cheating" on his eye exam and peeking when covering his eyes. After having his eyes dilated, we waited in a nice waiting room before being taken to another exam room. The doctor, Dr. Chin, who I have seen before with my kids was excellent. She was very patient with my son and made sure to double check everything so he receive a very accurate prescription. I had another doctor's appointment later in the afternoon and didn't have time to wait for the optician to pick out glasses since there were a couple people in front of us. When I told the receptionist I was disappointed I couldn't use them (I don't live in Katy but Cypress) the optician overheard me. She told me when I could come back and when she could accommodate us better. When I explained we didn't live in Katy, she said she would recommend someone so we could get taken care of. My experience with the opticians at Mann have always been excellent and I didn't want to get ripped off at another place. I trusted her and went to the other business. What can I say? She sent me to someone she had worked with and I was so pleased. They were pleased that the lady at Mann referred us to them and they took care of my son. I got an excellent deal on glasses for him. What business today is willing to take care of the customer by sending them elsewhere. First off, the doctor's are top-notch, all of them. I've been buying my contacts through Mann for about 15 years and now take my 3 kids and husband to them. They've dealt with testing a child for color blindness to a tear in the cornea for my husband. They have earned my trust and I have no problem recommending them or any of their locations. The quality that Dr. Mann requires has been proven to me over and over again.

Eric M. Via Yelp - South Austin Location

14 years ago

Dr. Mann Sr. is of the best lasik physicians in the country. He is the best lasik Dr. in Texas. I had some very poor eyes done. I was -7.50ish in both eyes plus a stigmatism. Had surgery in March 07. The results are still 20/20 in both. Mann is as good as his reputation. Thanks for a job well done!