Mann Eye Institute

4.7

12407 reviews

11122

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Caitlin K. Via Yelp - South Austin Location

12 years ago

My husband and I went for the free consultation for LASIK and scheduled him for the procedure. Julie was extremely helpful and helped with some rescheduling issues and a lost prescription all via email. The day of the procedure, we arrived at 3 o'clock for his appointment. We waited until 4:10 until a young man gathered everyone together to go over the drops and post-surgical instructions. While they were going over everything, my husband was called to the back, but wasn't able to go when called because of this. I felt this was a very poor use of time and after waiting for so long, they should have been done going over post-op care long before. Once in the back, the technician came in and cleaned his eyes with a gauze with no gloves on and she left the room without washing her hands. I saw several employees in the back operatory hallways walking around with Starbucks and in a medical facility that needs to be kept in the break room. I got to stand outside and watch the surgery on a tv monitor. It was quick and even though my husband was not very happy immediately after, his memory of the procedure is fading quickly and he's ecstatic that his vision is basically perfect three days later. He did complain that he didn't meet the doctor until the day of the surgery and he felt as though he was "scolded" a bit during the procedure. Upon completion of the treatment, he was shuffled right out the door, no time to decompress and no one to ask questions to on the way out. This is a kind of "get-in-get-out" place that seems to have a huge disconnect between the front and back offices. I think they still deserve four stars, but for my surgery I will be looking for a smaller, more compassionate office.

Vinh N. Via Yelp - Sugar Land Location

12 years ago

So I didn't get my LASIK done by Mann Eye but with Diagnostic Eye Center. They use the same facility to do the procedures which is why the price is probably lower. This location is in the middle of the town center on the second floor so who ever takes you to have the procedure done has plenty of things to do if they don't want to actually watch the procedure (which they can if they want). It has a modern look and everything looks very new and clean. The machines that did my procedure are the newest technology with the intra-lace and wave. Wi-fi is also available for people waiting. Whole prcedure was less than an hour. Place was easy to get to and top notch.

Rocky M. Via Yelp - Katy Location

12 years ago

Had my Lasik surgery done last week and immediately began to enjoy my new fresh blended vision with no eyeglasses of any kind. I was amazed with their level of attention, service and professionalism. I could not be happier!

R K Via Google Business Profile - Katy Location

12 years ago

George L. Via Yelp - Fannin Location

12 years ago

Corrective lenses have been a part of my life since age 12, when the requisite taunts of "FOUR EYES!" and "WINDOW FACE!" were thrown in my face. Things improved slightly in high school with contact lenses, though I resigned myself to itchy, scratchy mornings. Well, now that I have a job, I jumped all over their Groupon and took the plunge. After reading through their informed consent (blah blah blah possible blindness blah blah blah), got some numbing drops and tried to keep my eyes as still as I could as the laser did its thing. The smell of burnt flesh was a bit disconcerting but experienced no pain whatsoever, just a bit of pressure for a few seconds and bright red lights. I believe it was Dr. Stern who did the procedure. Had really dry eyes for the first few days, and saw halos at night for a few weeks, but everything seems to have stabilized. Just a great feeling! It cut the time it takes to get ready in the morning from 5 min......to 3 min. No complications whatsoever, though I was told I had really thick corneas. Thats What She Said, she being the treatment coordinator. Top notch customer service here as well as the latest technology.