Mann Eye Institute

4.7

12354 reviews

11070

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Emily G. Via Yelp - South Austin Location

12 years ago

I had horrible vision for 30+ years and finally had Lasik at Mann. Overall, it was a great experience. The staff and physicians are super friendly and personable. Their technology is the most up-to-date available. The office is nice and convenient, and I was seen relatively promptly at most of my appointments. The only reason I'm giving them 4 stars instead of 5 is that their appointment system is a little squirrel-y. After my very first, free initial evaluation, the person I saw set me up with an appointment for the second, in-depth evaluation. He wrote the appointment down on a piece of paper. I planned my whole work day around making that appointment and then the night before I get an email that the appointment is at a different time later in the day. When I called to complain, they did accomodate me, but then it happened again where I was just set for 2 random appointments post-surgery without even being consulted as to whether they fit with my schedule. Again, I called to have them re-scheduled, but it would've been nice if they'd just checked with me first. If you stay on top of that, you'll have a great experience.

G G. Via Yelp - South Austin Location

13 years ago

I can seeeeeeeeeeeeee!!<br><br>Lasik was the best decision I have made. It has truly changed my life. The staff at Mann Eye is efficient and very friendly. I never had to wait more than 5 minutes in their waiting room. I felt comfortable the entire time and was able to reach someone in the office before/after my surgery very quickly. I recommend Mann Eye 100%.

Hyojin C. Via Yelp - Katy Location

13 years ago

Getting LASIK has been life changing. I'm so glad I chose to do it at Mann Eye Institute. Dr. Wright was very nice and did a great job of making it as comfortable as possible. He continuously talked me through each step so I would be aware of exactly what was to come. I find myself recommending him to all my closest family and friends.

Jeremy C. Via Yelp - South Austin Location

13 years ago

I'm going on 3 months post surgery and let me tell you it's the best thing I have ever done!!!!!! All the people at Maneye are excellent and know exactly what to do to make you comfortable. I was very nervous going in but they were so great!!! Don't go anywhere else, just go to the best!!! Awesome job Maneye

Stephanie G. Via Yelp - Houston Medical Center

13 years ago

I had a 915 appointment and, being a new patient, arrived early, around 905. After filling out all the forms, I waited in the waiting area until 950, when I was finally called for my appointment. This was the first part, where the technician did a bunch of measurements and eye tests, and by the end of that it was 1015, an hour after my appointment, and I still had not seen a doctor. They had me sit in another waiting room... finally at 1035, if you're keeping track this is nearly 1.5 hours after my appointment, I asked how much longer it would be before I got to see the doctor. About 10 minutes later, they came back and said it would be about 10 minutes. Finally, at 1050am, 1 hour and 35 minutes after my initial 915 appointment and still no sign of the doctor, I just got so fed up that I finally walked out, with no apology from the staff. How can a doctor's office expect patients to wait nearly 2 hours before they see people with appointments? Unreasonably horrible experience.