Mann Eye Institute
4.7
12191 reviews
4.7
12191 reviews
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    Yelp
    Stephanie B. Via Yelp - Sugar Land Location
    If you are considering LASIK, I highly recommend Mann Eye Institute! I had my LASIK procedure done recently. All I can say is Wow! I can see! At my intiial consultation, every question was answered; the amazing and friendly staff made me feel comfortable. Hint: the staff is awesome! From the moment that I walked into the door until I left, everyone that I came in contact with was extremely kind and very helpful. Needless to say, I was well informed prior to the procedure. On the day of the surgery, I was excited and ready to throw away my contacts and glasses; however, just as I was about to go into the LASIK suite, I began to get a little nervous. Once they brought me in, Dr. Wright and the staff gave me a blanket because I was cold and teddy bear to hold. Then, in the background, they played realxing music to help calm the atmosphere making me feel as relaxed as possible - it is the eyes you know! Throughout the entire procedure, Dr. Wright was talking with me and informing me of exactly what he was doing; this made me feel safe and confident that I was being well taken care of. As I was laying there it didn't seem like 5 minutes and the procedure was over. A few words to explain my experience in the LASIK suite include efficient, smooth, and accurate. Everyone always tells me that they do not want LASIK due to the fear of pain or discomfort. I always get the notorious question "did it hurt?". The answer is "NO! There is absolutely no pain". I was sick and tired of having dry itchy eyes from wearing contacts. I felt that I didn't have a face for glasses; however, now, this is the least of my concerns. I am glasses and contacts free! Having this procedcure has completely changed my life. I am enjoying every morning tht I can wake up without having to put in contacts or reach for my glasses. I am looking at the world through a brand new set of eyes!
    Google My Business
    Lauren Tanner Cloward Via Google My Business - Houston Medical Center
    Horrible experience. I made an appointment for a simple contact prescription- I didn't even need to change my prescription, I just needed a valid prescription to order more contacts. I arrived early, filled out my new patient paperwork and waited an hour. A tech finally called me back and did the standard tests but then informed me that the doctor would have to redo all the tests just to make sure. Then I waited ANOTHER hour. I should have walked out. What is the point of having an appointment if you have to wait two hours? When I finally saw the doctor, I was fuming and she lightheartedly apologized for being late. It was very disrespectful. I don't care who you are or if you are a doctor with a tight schedule, my time is just as valuable as yours. Also, she changed the type of contact brand I had been using for the last 6 years without my knowledge (probably because they are more expensive) and I went home having lost 3 hours of my time and having to deal with contacts that I hated. Terrible experience. If you want a simple exam, DO NOT go here.
    Google My Business
    Lauren Tanner Cloward Via Google My Business - Fannin Location
    Horrible experience. I made an appointment for a simple contact prescription- I didn't even need to change my prescription, I just needed a valid prescription to order more contacts. I arrived early, filled out my new patient paperwork and waited an hour. A tech finally called me back and did the standard tests but then informed me that the doctor would have to redo all the tests just to make sure. Then I waited ANOTHER hour. I should have walked out. What is the point of having an appointment if you have to wait two hours? When I finally saw the doctor, I was fuming and she lightheartedly apologized for being late. It was very disrespectful. I don't care who you are or if you are a doctor with a tight schedule, my time is just as valuable as yours. Also, she changed the type of contact brand I had been using for the last 6 years without my knowledge (probably because they are more expensive) and I went home having lost 3 hours of my time and having to deal with contacts that I hated. Terrible experience. If you want a simple exam, DO NOT go here.
    Yelp
    Ariana J. Via Yelp - Sugar Land Location
    I came here for the first time on the day my mom got her lasik surgery. By the way all the staff was talking to my mother it seemed as if they had known each other for years. I forgot the name of the staff member but she stood by me the entire time my mom was getting her procedure. There was a window where I could watch and see the details of the procedure on a television screen. The kind staff member explained each step to me as it was done. <br><br>After seeing their hands on customer service I began to use Dr. Janes as my optometrist. He and another staff member that works with him were kind enough to explain why and how my contacts work rather than slapping some contacts on me and calling it a day as my previous optometrist would have done. I am very pleased with their service and their explanations that I even had my father and brother start using Dr. Janes, which I obviously highly recommend.
    Yelp
    Lauren C. Via Yelp - Houston Medical Center
    Horrible experience. I made an appointment for a simple contact prescription- I didn't even need to change my prescription, I just needed a valid prescription to order more contacts. I arrived early, filled out my new patient paperwork and waited an hour. A tech finally called me back and did the standard tests but then informed me that the doctor would have to redo all the tests just to make sure. Then I waited ANOTHER hour. I should have walked out. What is the point of having an appointment if you have to wait two hours? When I finally saw the doctor, I was fuming and she lightheartedly apologized for being late. It was very disrespectful. I don't care who you are or if you are a doctor with a tight schedule, my time is just as valuable as yours. Also, she changed the type of contact brand I had been using for the last 6 years without my knowledge (probably because they are more expensive) and I went home having lost 3 hours of my time and having to deal with contacts that I hated. Terrible experience. If you want a simple exam, DO NOT go here.
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