Mann Eye Institute

5.0

12417 reviews

11855

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Maria Russum Via Google Business Profile - Sugar Land Location

6 years ago

Debby Whiting Via Google Business Profile - Spring Location

6 years ago

I have always had a great experience here. I leave well informed and everyone is super friendly.

Iris Khan Via Google Business Profile - Katy Location

6 years ago

Jennifer Martin Via Google Business Profile - The Woodlands Location

6 years ago

Meghan S. Via Yelp - South Austin Location

6 years ago

I wasn't particularly motivated to get Lasik ... until my husband had his done last month at Mann Eye, and he raved about the experience and the results. So I figured, what the hell? Might as well get perfect vision for 2018. Scheduling the free initial consult was easy, just a few minutes online. They email you three forms you can print and complete in advance, so the check-in is a breeze. Every single staffer I met was courteous, professional, and prompt. The team explains everything thoroughly, so you can make the choice about the procedure and payment method. Dr. Cessac is the director of the center and also performed my exams. She was kind and patient. After meeting her, I was reassured that they use the very best technology and standards of care to ensure optimal outcomes. The day of the procedure, everything is like clockwork. They explain everything beforehand, and then a dedicated staffer is right beside you to explain everything as it's happening, too. My husband got to watch the whole thing on the monitors. The true measure of a business is how they respond when things go wrong -- I had a very, very rare complication the morning after my procedure wherein my eyes became dehydrated and my corneal flaps slipped. Fortunately, they see all their patients the morning after the procedure, so it was addressed quickly (there is also an emergency number patients can call). Dr. Cessac rehydrated my eyes and very thoroughly explained what happened, what she did to treat it, and what I could expect going forward. My surgeon, Dr. Mike Mann himself, called me at home a few hours after they fixed the dehydration to make sure I was well and to answer any questions. They also had me drop by the following Monday for just a few minutes, to triple-check and reassure me that everything was great. Dr. Tremblay did that exam, and his bedside manner is impeccable. I work nights, so scheduling things among daywalkers is often a problem. Not so with Mann Eye! The staff has bent over backwards to make sure my appointments are convenient for me. They are masters of efficiency; I never have to sit around like at any other doctor's office. But you're never rushed, they are patient with as many questions as you may have. I wouldn't send a friend or loved one anywhere but Mann Eye Institute. It was a fantastic experience from start to finish. If you're going to do Lasik, it makes sense to go to the place that will give you the best possible care. In Austin, that's Mann Eye Institute.