Mann Eye Institute

5.0

13656 reviews

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Josh T. Via Yelp - North Austin Location

3 years ago

I had a coworker recommend Mann Eye for Lasik. Every step of the process and everyone that worked with me was great! My only regret was not getting Lasik sooner in life. Now I'm able to see 20/10 and never have to worry about falling asleep in contacts again.

George Clark Via Google Business Profile - Humble - Deerbrook

3 years ago

All of the team are very professional and provide the individual care that I can appreciate. They do a very good job of ensuring I have the correct eyeglasses/sunglasses.

J Henderson Via Google Business Profile - Katy Location

3 years ago

I went in for a routine eye exam and they got to me in a timely manner. The staff was friendly and the Dr. was also great and thorough. This would be my 3rd time going to Manneye and will continue to keep going. I definitely recommend this facility.

Michael M. Via Yelp - North Austin Location

3 years ago

I've never had any type of surgery so I was nervous during every step of the process. Dr. Tremblay as well as the entire staff made me feel comfortable and safe. I'm so happy I did this! I can wake up and see without any extra effort.Thank you again to everyone there.

Stephen Kurtz Via Google Business Profile - The Woodlands Location

3 years ago

Edited:Amending review. Nick Shoffner, administrator for this location, contacted me personally this morning (day after the bad experience) to apologize and offered to go as far as personally delivering my glasses to me today (on a Saturday). Ultimately we wound up meeting back at the store where he got me taken care of. Thanks again, Nick, for turning a bad experience into a good one. Im only leaving four stars because the drawback to this location, on the optical side, is there is not a very large selection of frames available for purchase. In the end I found something in my budget that I liked, but if youre looking for a ton of frame options this might not be perfect for you.Original review:Staff on my initial visit were friendly, everything went fine. My review is primarily regarding picking up my glasses once they were ready.I received a call late yesterday that they were ready. Unfortunately too late to make it over to pick them up. I asked what was the latest I could pick up the next day (today) and was told as late as 3pm, so I told the lady who called me that I would be there between 2-3pm the next day to get them. I left work early today and arrived just prior to 2:30pm only to discover that the office was closed, all staff had left. I called the main customer service line and was told they probably decided to leave early.Of course today is the Friday before a holiday, so now Im stuck without my glasses over a long weekend and will have to leave work early yet again on Tuesday to try picking them up again.Dont tell your customers that youre open til a certain time if, in reality, youre open until staff decide they want to close. Dont advertise business hours that arent accurate if, in fact, theyre subject to random change.Thanks for keeping me half blind for an extra four days. Yall have been super helpful.