Mann Eye Institute
5.0
15835 reviews
5.0
15835 reviews
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    Google Business Profile
    William Sober Via Google Business Profile - Humble - S. Memorial
    Google Business Profile
    Amanda Hodges Via Google Business Profile - South Austin Location
    Excellent experience. From the first phone call to post-op, customer service was amazing. The procedure was quick, I was well informed and Ive had great results. I could read the clock on my wall when I woke up from the post-op 4 hour nap. Amazing!!
    Facebook
    Tim Thornton Via Facebook - South Austin Location
    Great doctor(s) and horrible billing department who tells you one thing and then comes back later with new bills and when you try to talk to them about the bill, they want to explain the insurance procedure to you. We understand insurance, but when you dont know what insurance is going to cover--DONT TELL THE CLIENT THAT INSURANCE HAS TAKEN CARE OF EVERYTHING ELSE, ONLY TO COME BACK A MONTH LATER WITH A NEW BILL. And if you dont listen to the insurance billing process repeatedly--they have no problem hanging up on you on a recorded line. It doesnt matter if it is recorded, because no one in management is listening to the recordings. Its just something they have to do or say--Im not sure which. Its not so that they can learn and change their customer service procedure. So, Great doctor. Terrible sense of customer service.
    Yelp
    Roberta D. Via Yelp - Baytown Location
    Ive come to this office for over 30 something years. And my family will still continue.. great service always.
    Google Business Profile
    Lisa Hickok Via Google Business Profile - Sun City Location
    I have had several exams at this office. At my age, I was not surprised when Dr. Patel told me that I needed cataract surgery. He explained the procedure and also explained my options. Once I decided to have the surgery, the office staff arranged everything and scheduled each visit I needed. The pre-op visit was very informative and I met Dr. Trembley, my surgeon. Mann Eye Institute and the NW Surgery Center stayed in excellent contact with me and let me know everything I needed for my surgery to be a success. I knew that I was getting the very best care for my vision from Mann Eye Institute and I highly recommend them to anyone needing vision care for any reason.
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    +1(180) 069-8474