Mann Eye Institute

4.7

11919 reviews

10623

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Nieves Jimenez Via Google My Business - Sugar Land Location

2 years ago

Everyone was so polite. The atmosphere was very calming. The assistants, techs and Dr. where all so friendly and helpful. Sadly, this isnt common anymore so I was pleasantly surprised. Will definitely return to Sugarland site.

Carmen Via Google My Business - Humble - S. Memorial

2 years ago

I've been going to Mann Eye Institute since I was 18 (I'm 49 now...) and I would not even consider going anywhere else. The staff is so caring and Dr. K is the absolute best!

Antigua74 Chapin Via Google My Business - Katy Location

2 years ago

I'm disappointed with this place and had a bad first customer experience. I chose this place because of the positive reviews, not sure if they are fake or focus on a specific group or race of customers. I originally made an appointment to see an Ophthalmologist for my symptom. After the exam, I ordered the prescribed glasses ($1,000.00+), and they failed not once but three times to deliver the correct lenses. To top it, after the third time, I had to order my glasses from another provider because they are still not the right ones. This error could have been prevented, save me money and time if they pay attention and serve all customers equally. I called and complained to the office manager, but she didn't seem to care about it. I didn't request any reimbursement or free service. I do NOT recommend this place.

Emma M. Via Yelp - Baytown Location

2 years ago

First of all , they sent my reminder to the wrong number, my husband's phone while he was at work. He can't have his phone on at certain times. I was 10 minutes late for my appointment and they would not see me and said I could reschedule. The receptionist said the next patient came early and they had already sent them back, so I said just put me in after the other patient who was using my time, and she said we have patients scheduled back to back today so we can't do it. Unless they only give each patient 10 minutes with the doctor, It seemed they overbooked and squeezed another patient in my spot and they didn't leave room in between appointments. The receptionist wasn't friendly. I was very disappointed!