Pacific Eye Associates

4.0

1139 reviews

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Eileen K. Via Yelp - San Francisco

6 years ago

I have been to this clinic for a couple years now and even though I have to wait a little bit, my visits are always worth it. I usually see my specialists Dr. Scott So, Dr. Anne Fung and Dr. Ali Zaidi and they are amazing! They make sure I understand what's going on and how they plan to monitor my eye health. They show me what's going on and why it happens. I wouldn't go anywhere else. My vision is important and I wouldn't sacrifice my vision just because I had to wait a little for an appointment like most other people. They do an array of treatments and offer lasik consultations as well. I wouldn't go anywhere else.

Eileen K. Via Yelp - Dr. Scott C. So

6 years ago

Dr. So is just great! I have a family history of glaucoma and he is the person to see. He explained to me how glaucoma can be hereditary and passed down as well as how it is possible to treat it. Currently being so young, he is monitoring me every year to make sure that if and when something in my eyes change, we can take action sooner rather than later. He's very kind and very knowledgeable. He cares about how I feel and what's going on with my eyes and takes the extra step to make sure I'm doing ok. The clinic staff that he works with are great as well because they know the steps needed to take in order to make sure Dr. So can assess my visit quickly and efficiently.

Anonymous Via Healthgrades - Dr. Ali Zaidi

6 years ago

Dr. Zaidi was very friendly, helpful and explained what I needed to hear easily. Loved the experience with all staff. Thank you.

Anonymous Via Healthgrades - Dr. Karen W. Oxford

6 years ago

I am very happy with Dr. Oxford's care. She is always positive and clear. She is honest and tells me not to have cataract surgery, as my cataracts are too small to require surgery. I always feel uplifted after an appointment with Dr. Oxford.

nancy f. Via Yelp - San Francisco

6 years ago

This practice has excellent physicians, but it is so poorly run, with so little concern for patients' time and needs, after years and generations of family as patients, I am done. The office is awkwardly configured, there is staff moving around everywhere, and yet the wait for any service is unbelievably long. The desk and scheduling staff are rude and impertinent, and the optical staff in particular is snippy and disinterested. One person hung up on me when I called to inquire about the status of my glasses order, the manager did not return my voice mail message, and today, when I mentioned that I was in a hurry, the optical clerk told me that the office is very busy and management refuses to hire more people so clients just have to wait. So, sadly, I am not returning, and when I mentioned this to the person who gave me my glasses, she told me I could go look for the suggestion box. My suggestion is that the employees provide customer service so patients do not leave angry and dissatisfied!