Pacific Eye Associates

4.0

1178 reviews

803

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Anonymous Via Vitals - Dr. Ali Zaidi

4 years ago

Anonymous Via Vitals - Dr. Ali Zaidi

4 years ago

Dr. Zaidi is an excellent doctor who always keeps me informed on my macular degeneration issue. He is patient, helpful, kind and caring and always greets me with a friendly and welcoming greeting when entering his office.

Anonymous Via Vitals - Dr. Ali Zaidi

4 years ago

Shirley Tyson Via Google My Business - Dr. Scott C. So

4 years ago

K H. Via Yelp - San Francisco

4 years ago

Sadly, I have to finally make a complaint about the way this office is run. I have been seeing Dr. Linn for nine years and he is a great doctor. I saw Dr. Song for an emergency six weeks ago and she was also very competent. Today, I had a follow up appointment to see Dr. Song and after waiting for one and half hours I just up & left. I was so upset about the long wait which is due to over scheduling by the doctor. After one hour I asked how many people were ahead of me and was finally told two were. Then another half hour went by. Unfortunately, this is not a one time occurrence due to a doctor's emergency; it's constant due to over booking. It's plain rude not to be told during a one and a half hour wait just what is going on. When i arrived at my car, I had just received a ticket. One would think an hour and half for a follow up visit would be sufficient time. But I should have known better. What is really troubling is that none of the staff seem to care about your time and your long wait. No one bothers to inform you what's going on, or how much longer your wait will be. I wonder if they would honor your appointment if you, the patient, arrived two hours late. It's truly maddening that the doctors constantly over book. Charge people who don't show, and respect the time of patients who arrive on time - that's how an efficient office should operate.