Pacific Eye Associates

4.0

1178 reviews

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Lauren Frager Via Google My Business - San Francisco

1 month ago

The optical department is a nightmare and all other staff won't help because they're "not part of optical". Was impossible to get in touch with someone (via email or phone). Finally got a 2pm appointment only to arrive to a sign saying they went on break. Waited 15 min and leftI will say once you get through the horrendous scheduling, Dr Charlson and Dr Lee were really knowledgeable and pleasant.

omri siliki Via Google My Business - San Francisco

2 months ago

Save the money and you time! They are not professional at all, they will tell you to keep coming back charge you each time just to tell you the the right doctor you need to see is not available right now. The manager Billy is super rude and not even try to listen to you. Im super disappointed save your money Alsace your eyes !

Healthgrades User Via Healthgrades - Dr. Danny Y. Lin

2 months ago

When I saw his staff for my 2nd eye, cataract surgery I found his staff, Asst. Dr. unsavory after a the very long testing process. That Dr. told me my eye was not a problem, disputed my description of how blurry my vision was night driving. had become. When Dr. Lin came in he said I was borderline for surgery & left it up to me or not. He was totally congenial, I elected for surgery.Next I was called by his scheduler & this is where it all went south. That person gave me a date & started reading off the rules. He talked to me like I was a PFC in basic training. It would be kind to say he was rude. I was thrown off guard by his nasty demeanor, about having an escort after surgery. When I asked him questions about that, as I didnt recall my escort in 2021 COVID period, he said if you didnt comply you will be Blacklisted! I couldnt believe my ears! I never said I wouldnt comply, just needed to explore options. Turns out my appointment was cut! He said I was now Blacklisted!!

Dan J. F. Via Yelp - San Francisco

2 months ago

I like coming here because I know I am in good hands. They are professional, warm and friendly.

Vera Kunda Via Google My Business - San Francisco

2 months ago

Horrible customer service. I had a referral for 3 weeks but the receptionist was extremely rude & unprofessional. I am filing a complain and people stay away from such unprofessional clinic