Pacific Eye Associates

4.0

1177 reviews

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Joe Smith Via Google My Business - San Francisco

9 months ago

You can tell they dont care if you recover or not. They either daily the process or they rush you. You can tell they want to sell you on Lipiflow and fool everyone. The staff and doctors are both rude and they just want to make money thats their end goal. They dont care if you recover or not and you can see the lack of empathy on their side.

Kammy Liu Via Google My Business - San Francisco

9 months ago

Edward M. Via Yelp - San Francisco

9 months ago

The employees are fine BUT make no other plans for the day of your appointment as you will be there a minimum of two hours. You will be ushered several times into different exam rooms and returned to the waiting room in between room changes. The waiting area will ALWAYS have a minimum of 20 people sitting there with family members or on their cell phones. The staff turnover (not Doctors) is incredible. No one will remember you from prior visits. The care here is fine but the time wait is disrespectful. The only thing they do quickly is bill you and your insurance.

Jonathan F Via Google My Business - San Francisco

9 months ago

Polaris went above and beyond to make sure I had my glasses fixed, and this isn't a euphemism. This is one of the best customer service I've had. A stark change from the bitter experience I had with Carlos. Thanks Polaris !