Pacific Eye Associates

4.0

1177 reviews

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Anonymous Via Healthgrades - Dr. Ali Zaidi

6 years ago

Dr. Zaidi was very friendly, helpful and explained what I needed to hear easily. Loved the experience with all staff. Thank you.

Anonymous Via Healthgrades - Dr. Karen W. Oxford

6 years ago

I am very happy with Dr. Oxford's care. She is always positive and clear. She is honest and tells me not to have cataract surgery, as my cataracts are too small to require surgery. I always feel uplifted after an appointment with Dr. Oxford.

nancy f. Via Yelp - San Francisco

6 years ago

This practice has excellent physicians, but it is so poorly run, with so little concern for patients' time and needs, after years and generations of family as patients, I am done. The office is awkwardly configured, there is staff moving around everywhere, and yet the wait for any service is unbelievably long. The desk and scheduling staff are rude and impertinent, and the optical staff in particular is snippy and disinterested. One person hung up on me when I called to inquire about the status of my glasses order, the manager did not return my voice mail message, and today, when I mentioned that I was in a hurry, the optical clerk told me that the office is very busy and management refuses to hire more people so clients just have to wait. So, sadly, I am not returning, and when I mentioned this to the person who gave me my glasses, she told me I could go look for the suggestion box. My suggestion is that the employees provide customer service so patients do not leave angry and dissatisfied!

Bob Chin Via Healthgrades - Dr. Danny Y. Lin

6 years ago

I am legally blind w/o my glasses. Dr. Lin gave me my cataract surgery options which were limited because of my poor vision. It ended up being straight mono focus lenses. Even then, my lenses had to be specially ordered. I had no pain and minimal swelling from the surgeries. Follow up visits were done and things were great. Two weeks after my last surgery and I can do Sudoku and read the newspaper w/o glasses! I can work on the computer (like now) w/o glasses! This is great!