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Anonymous
Via
Healthgrades
- Dr. Karen W. Oxford
6 years ago
I am lucky to have Dr. Oxford. She is patient, professional and knowledgeable. I have been working at SFGH Eye Clinic in the past and I can see Dr. Oxford is a great doctor. She is detailed and the staff is so helpful.
Tina H.
Via
Yelp
- San Francisco
6 years ago
TERRIBLE CUSTOMER SERVICE. STAY AWAY! Disastrous office. I have been seeing Dr. Oxford for five years and think that she is a good doctor. However, I think that she should find a new practice because the office staff is the WORST that I have ever encountered in any medical office. They have ZERO RESPECT for patients and treat you like a number. It's deeply troubling. The waits are unacceptably long - 30 to 60 minutes is typical. And then I recently had an appointment cancelled without notification. (I had left work early for this appointment.) The office made no effort to actually reach me to cancel my appointment - despite this being the most basic professional courtesy - and then tried to tell me that they called multiple numbers, despite not being able to show any records of doing so. And they never apologized! Just continued to smugly deny any error on their part. I will NEVER set foot in this office again. And I look forward to telling my friends and family to avoid it as well. The doctors who work here should fire their entire office staff if they want to stay in business and protect their professional reputations.
Anonymous
Via
Vitals
- Dr. Danny Y. Lin
6 years ago
K. L.
Via
Yelp
- San Francisco
6 years ago
Pro's:<br>1. Dr. Mary Quan was patient, kind, and thorough during the exam. I did not feel rushed and she answered all my questions with consideration. <br>2. Amy Schilling is the Optician to see. She guides you through everything in a friendly, knowledgeable, and efficient way. Her advice on style/shape was appreciated. She is professional and on her game, which is impressive in such a hectic office. Skilled at working in a high pressure environment. <br><br>Con's: <br>1. The office is busy and because of this I do not recommend optician Lisa. Both times I visited she was noticeably flustered and inefficient in handling waiting clients. This seemed to amplify the frustration in both clients and staff members in the already hectic office.
Svetlana Gasparyan
Via
Facebook
- San Francisco
6 years ago
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