Pacific Eye Associates

4.0

1178 reviews

803

248

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Anonymous Via Vitals - Dr. Jennifer Sung

5 years ago

Caring and knowledgeable, and trustworthy

Anonymous Via Vitals - Dr. Jennifer Sung

5 years ago

Caring and knowledgeable, and trustworthy

Ramiro Trevino Via Google My Business - Dr. Scott C. So

5 years ago

Amy Doh Via Google My Business - San Francisco

5 years ago

The plus side- the nurses that you meet prior to the doctors have all been super courteous and pleasant.The negative side- the time waiting to see the doctor is horrendous. What is the point of requesting an early appointment before work and STILL having to wait over a hour is ridiculous. Trying to get through the phone line is just as hard.The only thing they were prompt on was collecting my payment. Ill be finding a new office after my recent experiences.

Amy D. Via Yelp - San Francisco

5 years ago

Pros- the nurses that you meet prior to the doctors have all been super courteous and pleasant. Cons- the doctors seem to be on a time crunch? The time waiting to see the doctor is horrendous. What is the point of requesting an early morning appointment before work and STILL having to wait over a hour is ridiculous (just for reference- I'm writing this review after the one hour mark, so who knows how long the wait will be). If resources are stretched tight then the scheduling should be managed accordingly. We all can't afford to take a half a day off to visit the doctors office. My initial urgent care doc (Dr. Oxford) was a blast. I might as well have googled my symptoms on WebMD and had a similar diagnosis. She said I had a genetic disorder and told me the worst - without asking any prior history or anything that could have led to my injuries. I immediately called my work saying I may be out of the office for over a week. Fortunately, my eyes have been on a full recovery and it doesn't seem as serious as she said it was. So now, I feel like a dope making a big deal out of it to my work. The only thing they are prompt on was collecting my payment.