Pacific Eye Associates

4.0

1194 reviews

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Anonymous Via Vitals - Dr. Jennifer Sung

5 years ago

Dr. Jennifer Sung is always professional, pleasant and always explains the changes to my eyesight and answers my questions in such a way that is easy to understand. Great Doctor.

Anonymous Via Vitals - Dr. Jennifer Sung

5 years ago

Endah T. Via Yelp - San Francisco

5 years ago

Don't ever go to this clinic, the staff at this office who answered the phone are rude, my PCP already sent referral to them 2 weeks before and I spoke with someone at this office confirmed my visit will covered with my insurance (they are in network). After I found out my work schedule I called the office back to make appointment, the lady on appointment line so rude asking if I have insurance, if not self pay $99. I said "Of course I have insurance, otherwise I wouldn't call you...I call general hospital !". I also tried to explain to her that I already spoke & confirmed with someone at the office they received referral from my doctor... she not listened, I even told her to check I have Vision Plan insurance that they took it before, she not listened instead kept asking my info, terrible !<br><br>If I could give minus stars I would give minus stars ! I called again today tried to make an appointment, I just asked who is the OD that I will see ? This the other lady who answered the phone not even listened, she kept asking me my info that she already found my name at first conversation on the phone with her...its crazy ! I feel the staff at this office don't know nothing, either they don't like customers visit or they just don't know how to work.