My experience... As soon as I opened the door, I was greeted by great smiles and a very friendly atmosphere. That welcome already made me feel better. I then had very little wait time (thank you, thank you) and was guided to an expert technician and then to the Doctor. I felt her to be straightforward, listening and sincerely wanting to help. Yet, I was to be treated to one more surprise: the desk crew made me feel totally at home, as if we always had been friends. I left with the prescription I had come to get, but also with the unexpected gift of a pair of sunglasses and with warm memories that will always stay with me. I would TOTALLY recommend the Mann Eye Institute: great service, amazing team!