Typically, I go to Mann Eye Institute on Main Street; however, they are not open on Saturdays, so I was referred to the FM 1960 location. From the receptionist to the technician to Dr. Sattam, I could not have found better, more caring professionals. I was greeted promptly, met with the tech, and having been "squeezed" in, did not mind waiting a while. Dr. Sattam is very professional, thorough. She was picking up someone else's case, but her suggestions and assessment were thorough, thoughtful. She made an appointment for me the next Monday to see my normal provider. Above and beyond. It's reassuring to know as a Mann Eye patient, I can go to another location if I'm having a "stat" problem and be seen.