I went for a consultation and everything from the check-in to check-out was fantastic. They called me back fairly quickly and performed several eye test. All the staff were super friendly, informative, and ready to answer any questions I had. I will be going for my procedure next month and expect to have the same experience.They only thing I would suggest is that they be sure to inform you that your consultation will involve dilation. I have not had my eyes dilated in 10 plus years so it never crossed my mind to ask or to expect it. I had a hard time with driving because my sunglasses were not dark enough, so much so that I had to pull over and wait a little while to be able to see decently against the sun.