The entire process to get Lasik was very streamlined and easy. Assessment, counseling time to answer all my concerns and explain everything, reassessment, phone call to answer more questions, pre-op, and surgery day- all the employees and Drs were welcoming and patient. It seems like everyone here has had Lasik and sings the praises not only of the procedure but the staff and Drs as well. Dr Tremblay was fun and reassuring. Bonus: they don't use little metal "spiders" to hold your eye open like you imagined in your nightmares; it's more like a shot glass without a bottom. I appreciated that Dr Tremblay counted down in the procedure, because right as I stated wondering if I could stay still and endure, he said "5 more seconds" and I knew I could press through. Highly recommend, especially to anyone who's fearful of the process.