Everyone was very friendly, very knowledgeable, I really liked the Doctor, she was very thorough and made sure that all of my questions were answered. The facility here in Baytown, does not have a lab, so I ended up driving to Pearland, where the lab is. (rather than wait 4 days)The store in Baytown had given a heads up, so that I would be able to get my glasses same day. In less than two hours, I had 2 new pairs