I had to visit this place twice in the past four weeks. The first time was to get something out of my eyes, that I could not wash out myself. Yes, I was dumb enough to get those tiny face washing beads into my eyes. The poor doctor went through 8 years of education so he could pick beads out of my eyes, one bead at a time. I was feeling just a tad bad for that and I commented how much of a goofball I was for getting them into my eyes and he made me feel better by saying he's seen quite a few people with them in their eyes. BUT, they only have the bead(s) in one eye. I'm the first to have them in both eyes! HA! So yay me and my ability to do what most people can't.<br><br>The second time I went was for a boring eye exam. And in this situation, boring is a good thing. <br><br>I had appointments for both visits and was seen pretty close to my scheduled time slot. The office is very clean and airy with big windows allowing sunlight to brighten the room. No one tried to up-sell me and everyone I dealt with was courteous and professional. They even give out those fashionable roll up sunglasses for those who get their pupils dilated. <br><br>A week after getting my eye exam, I had to accompany my mother on three of her eye exams at another large South Austin eye clinic. Long story short, I told her she needed to switch to Mann Eye Institute because it was cleaner, the waiting room was more spacious, they didn't have you return to the waiting room after every check, no 45 minute wait past her appointment time to see the doctor, etc... You don't realize what a good thing is until you go somewhere not so good. <br><br>And lastly, The Mann Eye Institute is located on the second floor. I accidentally went into the main lobby of the bank downstairs and must have looked a bit confused. The kind teller told me the eye place was upstairs and to go through the lobby and out the back door to get to the elevators. Of course, had I bothered to read the big sign above the double doors, I would have known I was entering a bank. I'm going to blame my loopiness to the beads that were in my eyes.

From the minute you walk in until the moment you leave they treat you like family.

Dr Melton is amazing. From the very first appointment to the follow up for my cataract surgery everyone involved was A+.

Efficient, friendly, thorough. Dr. Green was comforting and comprehensive. She ensured they communicated to my primary care doctor in regards to my condition. I highly recommend.

Amazing! What a great team they have there. They made this process quick and painless. Just had the procedure with Paul Mann today & can already see great.